• Job Description

  Req#: R243326
  Employer Industry: Outdoor Retail and Recreation
  
  Why consider this job opportunity:
  - Enjoy discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions
  - Comprehensive benefits package including medical, dental, and vision insurance
  - 401k retirement savings plan with employer contributions
  - Paid holidays, vacation, and sick time
  - Opportunity to work in a fast-paced, engaging environment with a focus on customer satisfaction
  
  What to Expect (Job Responsibilities):
  - Serve as the first point of contact for boat and ATV shoppers, providing expert guidance and personalized support
  - Respond to customer inquiries and conduct proactive outreach to connect customers with local sales teams
  - Employ best practices for handling inbound email inquiries and telephone communications
  - Collaborate with retail store and support teams to ensure satisfying outcomes for customers
  - Maintain product knowledge to assure quality response to customer inquiries
  
  What is Required (Qualifications):
  - Minimum educational requirement: High School Diploma or Equivalent
  - Experience in inbound/outbound call center or customer support center
  - Strong telephone skills, including voice quality and listening abilities
  - Excellent writing skills for composing grammatically correct communications
  - Punctual and reliable work attendance
  
  How to Stand Out (Preferred Qualifications):
  - Solid selling skills and strong goal orientation
  - Excellent time management and organizational skills
  - Ability to thrive in a fast-paced, goal-oriented environment
  - Team-oriented mindset and positive attitude
  
  #OutdoorRetail #CustomerSupport #CareerOpportunity #Benefits #Teamwork
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Bass Pro Shops was founded in 1972 by avid young angler Johnny Morris on eight-square-feet of space in the back of his father's liquor store in Springfield, Missouri. Today, the leading national retailer of outdoor gear and apparel has 200 retail and marine center locations across North America. Johnny's passion for the outdoors and his feel for the products and shopping experiences desired by outdoor enthusiasts transformed the industry. Bass Pro Shops locations are more than just stores — they are true destination experiences that draw more than 200 million visitors annually. Each location is heavily customized to reflect the character of the region. In addition to giant aquariums teeming with live fish and extensive wildlife mounts and dioramas, many locations feature unique restaurants and ocean-themed bowling alleys. In 2017 Bass Pro Shops acquired Cabela’s to create a "best-of-the-best" experience with superior products, dynamic locations and outstanding customer service.

Notice