• Job Description

  Req#: R1556856

  Job Title:

  Customer Support Advisor

  Job Description

  Experience the power of a game-changing career.

  Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.

  • Hourly rate of £12.25
  • Hybrid - A mix of working on site and working from the comfort of your own home.
  • Full time permanent position – Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12pm Monday to Sunday.

  As a Customer Support Advisor for our client, a prominent international clothing retailer, your primary responsibility will be to assist the customer care team. In this dynamic role, you will engage with customers, collaborate with the head office, and coordinate with the warehouse to address a range of inquiries. .

  What’s in it for you

  • Discount on car and home insurance with AXA!
  • 28 days paid holidays.
  • Refer a friend incentive.
  • Employee Assist Program- a range of support and resources, accessed free.
  • Wrkitplatform- access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources.
  • PUREGYM Discount & 0% joining fee.
  • Free healthcare cover for you and your dependents with pension (after one year)
  • UNUM Dental cover- comprehensive cover enabling you to claim back costs of dental care for you and your dependents.
  • Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)

  Your qualifications

  Concentrix is a great match if you:

  • Excellent English verbal & written skills.
  • Social media or content moderation experience (desired)
  • Minimum of 6 months customer service experience (mandatory)
  • Are fully flexible between 8am-12pm Monday to Sunday.
  • Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home
  • Have a spotless record, free from any credit, criminal or disciplinary issues

  Experience the best version of you!

  If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their “employer of choice.”

  Concentrix is an equal opportunity employer

  Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

  Eligibility to work

  In accordance with the United Kingdom’s law, only applicants who are legally authorised to work in the UK will be considered for this position.

  Location:

  UK, Work at Home, GB

  Language Requirements:

  English

  Time Type:

  If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

• About the company

  Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.

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