• Job Description

  Req#: 99866
  Employer Industry: Business-to-Business Distribution
  
  Why consider this job opportunity:
  - Competitive salary with opportunities for advancement within the organization
  - Comprehensive benefits package, including a 401(k)
  - Flexible remote work option available
  - Supportive work environment that encourages teamwork and collaboration
  - Opportunity to work on various projects and enhance problem-solving skills
  
  What to Expect (Job Responsibilities):
  - Resolve customer and sales representative issues by providing proactive recommendations for products and services
  - Execute solutions and escalate issues to the team manager as necessary
  - Assist with inquiries related to ordering, products, services, returns/exchanges, and delivery delays
  - Handle inbound email and chat contacts from customers and sales representatives
  - Document and report any discrepancies or critical issues to maintain company standards
  
  What is Required (Qualifications):
  - High School diploma or equivalent; Bachelor's degree in Customer Service or Marketing preferred
  - Minimum of 1-3 years of experience in Sales Support, Sales Operations, or a related field
  - Basic computer skills and proficiency in using technology for job-related tasks
  - Excellent verbal and written communication skills
  - Strong organizational and time management skills, with the ability to multitask
  
  How to Stand Out (Preferred Qualifications):
  - Experience in a B2B distribution environment
  - Strong customer negotiation skills
  - Demonstrated ability to analyze complex issues and determine appropriate actions
  - Self-starter with a strong analytical mindset
  - Ability to thrive in an ambiguous environment
  
  #B2BDistribution #CustomerSupport #RemoteWork #CareerGrowth #CompetitiveBenefits
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

  Office Depot® OfficeMax® is a leading global provider of products, services, and solutions for every workplace – whether your workplace is an office, home, school or car. Office Depot® OfficeMax® is a resource and a catalyst to help customers work better. We are a single source for everything customers need to be more productive, including the latest technology, core office supplies, print and document services, business services, facilities products, furniture, and school essentials.

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