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Customer Support Agent for Emergency Road Service - REMOTE - 3rd shift 11pm-7am CST


Pay$15.00 / hour
LocationRacine/Wisconsin
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 92
      Employer Industry: Tire and Rubber Company

      Why Consider this Job Opportunity:
      - Salary up to $16.00 per hour during 3rd shift hours and weekend hours worked
      - Opportunity for career advancement and growth within the organization
      - Health, dental, & vision insurance with Ascent paying half of the employee premium
      - 401(k) available after 1 year of service
      - Paid remote training via Microsoft Teams
      - Double-pay for working on 9 Ascent holidays

      What to Expect (Job Responsibilities):
      - Handle emergency tire breakdowns and other tire services for commercial fleet customers
      - Collect breakdown information from commercial truck drivers and dispatch road service to tire dealerships
      - Multitask with precision, make quick decisions, and remain courteous while handling multiple streams of communication
      - Verify information, troubleshoot problems, and track all communications
      - Put the customer first, collaborate as a team, and make quick decisions independently

      What is Required (Qualifications):
      - 18 years or older
      - High school diploma or equivalent
      - One+ year experience in a fast-paced customer service environment
      - Excellent verbal and written communication skills
      - Clear phone voice

      How to Stand Out (Preferred Qualifications):
      - 0-2 years of experience in a similar role
      - Strong computer skills using Microsoft Office programs

      #CustomerService #RemoteWork #CareerGrowth #CompetitivePay #TrainingProvided

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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