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Customer Support Agent for Emergency Road Service - REMOTE - 3rd shift 11pm-7am CST
Pay$15.00 / hour
LocationRacine/Wisconsin
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 92
Employer Industry: Tire and Rubber Company
Why Consider this Job Opportunity:
- Salary up to $16.00 per hour during 3rd shift hours and weekend hours worked
- Opportunity for career advancement and growth within the organization
- Health, dental, & vision insurance with Ascent paying half of the employee premium
- 401(k) available after 1 year of service
- Paid remote training via Microsoft Teams
- Double-pay for working on 9 Ascent holidays
What to Expect (Job Responsibilities):
- Handle emergency tire breakdowns and other tire services for commercial fleet customers
- Collect breakdown information from commercial truck drivers and dispatch road service to tire dealerships
- Multitask with precision, make quick decisions, and remain courteous while handling multiple streams of communication
- Verify information, troubleshoot problems, and track all communications
- Put the customer first, collaborate as a team, and make quick decisions independently
What is Required (Qualifications):
- 18 years or older
- High school diploma or equivalent
- One+ year experience in a fast-paced customer service environment
- Excellent verbal and written communication skills
- Clear phone voice
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a similar role
- Strong computer skills using Microsoft Office programs
#CustomerService #RemoteWork #CareerGrowth #CompetitivePay #TrainingProvided
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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