SuperDial

Customer Support Agent

New

Pay$15.00 - $17.00 / hour
LocationMyrtle Point/Oregon
Employment typeFull-Time
  • Job Description

      Req#: 17d9234e-d7ac-4984-b64c-b0e776ab4f18
      Employer Industry: Healthcare Operations

      Why consider this job opportunity:
      - Salary up to $17 per hour
      - Opportunity for career advancement into team lead or quality assurance roles as the team grows
      - Work with a fast-growing Series A startup transforming healthcare operations
      - Mission-driven culture focused on speed, truth-seeking, and operational excellence
      - Supportive work environment that values clear communication and organization

      What to Expect (Job Responsibilities):
      - Make 50–100 outbound calls per day to healthcare organizations to verify provider or operational information
      - Follow a structured calling workflow to gather required data and ask targeted verification questions
      - Schedule follow-up calls, callbacks, or escalations as needed
      - Enter accurate, complete notes into the CRM and internal systems
      - Maintain high attention to detail and data accuracy across all interactions

      What is Required (Qualifications):
      - Minimum of 1 year of experience in a call center, healthcare operations, customer support, or similar role
      - Comfortable making high-volume outbound calls and handling repetitive workflows with consistency
      - Clear, polite, and professional communication skills on the phone
      - Highly organized, reliable, and detail-oriented
      - Ability to follow scripts and structured processes while engaging naturally

      How to Stand Out (Preferred Qualifications):
      - Experience calling healthcare organizations or working in revenue cycle management, patient access, scheduling, or medical office support

      #HealthcareOperations #CustomerSupport #CareerGrowth #StartupCulture #HealthcareTransformation

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.