Sutherland

Customer Support Representatives/Streaming Services - Remote


PayCompetitive
LocationWinnipeg/Manitoba
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: REF20258N
      Employer Industry: Entertainment Industry

      Why consider this job opportunity:
      - Competitive hourly rate and paid training
      - Additional pay incentives and monthly rewards & recognition programs
      - Medical, dental, and vision benefits
      - Exciting vacation benefits with a Global Flexible Benefits Policy
      - Promote from within opportunities with 80% of frontline leaders starting as reps
      - EAP & Health and Wellness programs including a personal trainer dedicated to employees

      What to Expect (Job Responsibilities):
      - Experience working in a customer service or contact center environment providing exceptional guest experiences
      - Troubleshooting skills and understanding of streaming services on various devices
      - Basic PC keyboarding skills with Microsoft Office experience
      - Strong problem-diagnosis and problem-solving skills
      - Multi-tasking abilities using several applications simultaneously

      What is Required (Qualifications):
      - Technical support experience
      - Excellent internet connectivity with specific upload and download speeds
      - In-house network and hard-wired internet connection
      - Quiet, distraction-free, secure place to work
      - Authorized to work in Canada

      How to Stand Out (Preferred Qualifications):
      - Experience with CRM applications

      #EntertainmentIndustry #CustomerService #CareerGrowth #CompetitivePay #WorkFromHome

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age. Learn more here.