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Customer Support Specialist (Full-Time)
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Job Description
- Req#: R-101140
Employer Industry: Pest Control Services
Why consider this job opportunity:
- Health benefits available within 90 days for full-time employees
- Paid training and paid holidays
- Weekly pay with a supportive work environment
- Opportunity to engage with customers through various communication channels
- Chance to develop professional skills through training and coaching sessions
- Remote work flexibility, allowing you to work from home
What to Expect (Job Responsibilities):
- Handle inbound customer calls and respond to inquiries about the company's products and services
- Resolve customer issues by identifying needs and ensuring timely resolutions
- Collaborate with scheduling, sales, and billing departments to address customer concerns
- Utilize customer feedback to improve service quality and satisfaction
- Maintain performance metrics, including average handle time and customer satisfaction ratings
What is Required (Qualifications):
- High School Diploma or GED
- Excellent communication skills
- Basic computer skills
- Positive and friendly attitude
- Minimum of 1+ years of experience in customer service preferred
How to Stand Out (Preferred Qualifications):
- Experience in a call center environment
- Proficiency in using call center technology, including CRM software
- Familiarity with performance metrics and quality assurance processes
#PestControl #CustomerService #RemoteWork #ProfessionalDevelopment #CareerOpportunity
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