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Customer Support Specialist - Regional Hiring
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Job Description
- Req#: 744000066444995
Employer Industry: Customer Service and Support
Why Consider this Job Opportunity:
- Remote position – work from the comfort of your home
- Flexible schedule options to accommodate your lifestyle
- Paid training provided after client certification
- Opportunities for career advancement within the organization
- Access to telehealth benefits for your health needs
- Paid time off to promote work-life balance
What to Expect (Job Responsibilities):
- Answer inbound calls and assist customers with questions, concerns, or product/service issues
- Use provided tools to document and resolve customer needs accurately
- Follow established protocols for communication and case handling
- Participate in required certification courses to qualify for client assignments
- Maintain performance targets in quality, communication, and efficiency
What is Required (Qualifications):
- High school diploma or GED required
- Must be at least 18 years of age
- Authorized to work in the United States
- U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI)
- Strong communication and active listening skills
How to Stand Out (Preferred Qualifications):
- Prior customer service or call center experience is a plus
- Spanish language skills are a bonus
#CustomerService #RemoteWork #CareerGrowth #FlexibleSchedule #TrainingProvided
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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