Remote Jobs
Customer Support Specialist (remote) Hendersonville, TN
This job is now closed
Job Description
- Req#: 1673
Employer Industry: Student Loan Servicing
Why consider this job opportunity:
- Salary of $17.75 per hour plus $4.93 per hour in Health and Welfare (capped at 40 hours per week), covering employee-only medical, dental, and vision premiums
- Remote work opportunity for candidates residing within a 75-mile radius of Hendersonville, TN
- Comprehensive paid training program lasting up to 5-6 weeks
- Opportunity for career advancement within the organization
- Supportive and collaborative work environment focused on exceptional customer service
- Commitment to employee privacy and equal opportunity employment
What to Expect (Job Responsibilities):
- Review customer applications for various student loan programs for completion and accuracy
- Process, report, and respond to correspondence requests regarding student loans
- Ensure adherence to federal and state regulations while completing tasks in a data entry/processing environment
- Provide proper servicing of borrower accounts through internal requests and customer service inquiries
- Participate in continuing education programs to stay updated on federal and state laws and regulations
What is Required (Qualifications):
- High School diploma required
- 12 months of experience in administrative support
- 12 months of computer experience in a business environment
- Ability to obtain and maintain a Public Trust security clearance
- Must reside within a 75-mile radius of Hendersonville, TN
How to Stand Out (Preferred Qualifications):
- Bachelor's degree
- 12 months of experience working on a student loan contract
- 12 months of experience in a call center environment
- 12 months of experience with Microsoft Office (Outlook, Word, Excel, and OneNote)
- Experience reviewing contracts and application documents for accuracy
#StudentLoanServicing #RemoteWork #CustomerSupport #CareerGrowth #EqualOpportunityEmployment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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