• Job Description

  Req#: 1687
  Employer Industry: Federal Student Loan Servicing
  
  Why consider this job opportunity:
  - Salary of $17.20 per hour, plus $4.93 per hour in Health and Welfare benefits
  - Health and Welfare benefits cover full medical, dental, and vision premiums for employees working 40 hours per week
  - Opportunity for career advancement and growth within the organization
  - Flexible remote work opportunity from home
  - Paid training program lasting 5-6 weeks to ensure employee success
  - Supportive and collaborative work environment focused on customer service
  
  What to Expect (Job Responsibilities):
  - Review customer applications for various student loan programs for completion and accuracy
  - Process, report, and handle correspondence requests regarding student loans, ensuring account updates/changes
  - Adhere to applicable client requirements, policies, and Federal and State regulations
  - Complete tasks in a data entry/processing environment while meeting quality assurance and performance expectations
  - Assist with borrower program concerns, client requests, and operational needs, while ensuring privacy and security
  
  What is Required (Qualifications):
  - High School diploma required
  - Minimum of 12 months experience in administrative support and a business environment
  - Ability to obtain and maintain a Public Trust security clearance (Federal 5C)
  - Must reside within a 75-mile radius of Hendersonville, TN
  - Excellent communication skills and strong computer skills
  
  How to Stand Out (Preferred Qualifications):
  - Bachelor's degree
  - 12 months of experience working on a student loan contract
  - 12 months of experience in a Call Center
  - Familiarity with Microsoft Office applications (Outlook, Word, Excel, OneNote)
  - Experience reviewing contracts and application documents for accuracy
  
  #FederalStudentLoans #CustomerSupport #RemoteWork #CareerGrowth #EqualOpportunityEmployer
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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