• Job Description

  Req#: 1684
  Employer Industry: Federal Student Loan Services
  
  Why consider this job opportunity:
  - Salary of $17.20 per hour, plus an additional $4.93 per hour in Health and Welfare benefits
  - Health and Welfare benefits cover the full cost of employee-only medical, dental, and vision premiums when working a full 40-hour week
  - Opportunity for career advancement and growth within the organization
  - Flexible remote work option available for candidates residing within a 75-mile radius of Lowell, AR
  - Paid training provided, extending up to 5-6 weeks, to ensure comprehensive understanding of federal regulations and company policies
  - Commitment to maintaining high levels of privacy and security while delivering exceptional customer service
  
  What to Expect (Job Responsibilities):
  - Review customer applications for various student loan programs for completion and accuracy
  - Handle processing, reporting, and correspondence requests regarding student loans, and perform account updates
  - Adhere to applicable client requirements, policies, and federal and state regulations
  - Complete tasks in a data entry/processing environment while meeting quality assurance and performance expectations
  - Assist with borrower program concerns, client requests, operational requests, and compliance issues
  
  What is Required (Qualifications):
  - High School diploma required
  - Minimum of 12 months experience in administrative support
  - Minimum of 12 months computer experience in a business environment
  - Ability to obtain and maintain a Public Trust security clearance
  - Must reside within a 75-mile radius of Lowell, AR
  
  How to Stand Out (Preferred Qualifications):
  - Bachelor's degree
  - 12 months of experience working on a student loan contract
  - 12 months of experience in a call center environment
  - Experience with Microsoft Office (Outlook, Word, Excel, and OneNote)
  - Experience reviewing contracts and application documents for completion and accuracy
  
  #FederalStudentLoans #CustomerSupport #RemoteWork #CareerGrowth #JobOpportunity
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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