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Customer Support Specialist | Travel | Remote
This job is now closed
Job Description
- Req#: 1WNaZagdFNhR
Employer Industry: Travel Industry
Why consider this job opportunity:
- Salary up to $65,000 a year
- Flexible schedule with part-time or full-time options available
- Full training and ongoing mentorship provided
- Access to travel agent certification and travel discounts
- Supportive online community to assist in your success
- Opportunity to represent a trusted brand in the travel sector
What to Expect (Job Responsibilities):
- Respond to customer inquiries via email, phone, and chat in a timely and professional manner
- Provide accurate information about travel bookings, itineraries, and policies
- Troubleshoot common client issues and escalate complex matters as needed
- Maintain up-to-date knowledge of supplier systems, policies, and procedures
- Follow up with clients to ensure satisfaction and support post-booking
What is Required (Qualifications):
- Must be 18+ and authorized to work in the United States
- Strong communication skills and ability to work independently
- Comfortable using online tools, booking portals, and CRM systems
- Tech-savvy with a quiet, professional home workspace
- Passionate about helping others and delivering great service
How to Stand Out (Preferred Qualifications):
- Prior experience in customer service or the travel industry is a plus
- Exceptional organizational skills and attention to detail
- Ability to adapt quickly to changing situations and customer needs
- Experience using various communication platforms effectively
#TravelIndustry #CustomerSupport #RemoteWork #CareerOpportunity #TravelDiscounts
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