Merck

Dairy Monitoring Customer Success Specialist (Pennsylvania)


PayCompetitive
LocationHarrisburg/Pennsylvania
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R349461
      Employer Industry: Agricultural Technology Solutions

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Flexible work arrangements with a hybrid work model
      - Engaging role that allows for interaction with dairy farmers and industry professionals
      - Chance to make a positive impact on animal health and management
      - Collaborative work environment with a focus on customer satisfaction
      - Involvement in the development and training of innovative technology solutions

      What to Expect (Job Responsibilities):
      - Develop and deliver training for end customers, dealers, and distributors on software use and protocols
      - Assist customers in interpreting and analyzing sensor technology data related to reproduction, health, and milk
      - Customize user portals and reports to enhance the user experience with software
      - Conduct audits to assess the financial impact and benefits of the sensor technology on dairy management
      - Collaborate with sales teams and marketing to improve customer experience and support services

      What is Required (Qualifications):
      - Bachelor’s degree in animal science, dairy science, or a related discipline preferred
      - Minimum of three years of experience in dairy management, reproduction, or as a nutritionist/consultant
      - Background as a dairy herdsperson or reproduction specialist
      - Valid U.S. motor vehicle driver’s license without restriction
      - Excellent written, verbal, and MS Office skills

      How to Stand Out (Preferred Qualifications):
      - Bilingual in English and Spanish
      - Experience with herd management software (DairyComp, Bovisync, PC Dart, etc.)

      #AgriculturalTechnology #CustomerSuccess #TrainingAndDevelopment #DairyManagement #HybridWork

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Merck & Co., Inc.,

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