• Job Description

  Req#: 51548417

  Job Description:

  Seeking an experienced Data Center Site Lead to manage day-to-day operations, team performance, infrastructure planning, vendor coordination, and customer support at our Plano, TX data center.

  Key Responsibilities:

  Team & Operations Management

  • Lead and support data center operations team, including onboarding, training, and performance management.
  • Coordinate with cable, media, and support teams to ensure quality execution of tasks.
  • Manage incident tickets, site escalations, audits, and compliance activities.

  Customer, Vendor & Site Access

  • Escort and oversee vendors/customers in secured areas.
  • Approve and manage site access in compliance with DXC security policies.
  • Support client builds and infrastructure projects.

  Service & Incident Management

  • Follow ITIL processes for incident, change, and problem management.
  • Participate in planning meetings and change reviews.
  • Conduct pre- and post-change validations and root cause analyses.

  Inventory & Asset Management

  • Perform equipment audits, tagging, and updates in inventory systems.
  • Track, scan, and validate all assets and storage items.

  Shipping/Receiving

  • Handle shipping/receiving, documentation, and proper storage of IT equipment.
  • Process RMAs and maintain dock/storage organization.

  Physical Media & Equipment Handling

  • Manage physical media tracking, mounting, and shipping.
  • Perform basic hardware installs/removals, power/cabling, and troubleshooting.

  Cabling & Infrastructure

  • Plan, install, test, document, and troubleshoot copper/fiber cabling.
  • Maintain accurate records in DXC tools and create BOMs for cabling projects.

  Basic Qualifications:

  • Bachelor’s degree or equivalent experience.
  • 6+ years of industry experience; 2+ years in a similar role.
  • Strong knowledge of data center infrastructure and IT equipment.
  • Proficiency in Microsoft Office tools and ITSM systems.
  • Ability to lift 50 lbs., stand for long periods, and work rotational shifts (incl. nights/weekends/holidays).
  • Primary Shift is onsite at the Plano, TX data center.
  • Candidates must be authorized to work in United States without the requirement of sponsorship.

  Preferred:

  Certifications such as CompTIA A+, Azure Fundamentals, or AWS Cloud Practitioner.

  If you are an applicant from the United States, Guam, or Puerto Rico

  DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

  We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

  Postings link

  Disability Accommodations

  If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.

  Please note: DXC will respond only to requests for accommodations due to a disability.

  Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

• About the company

  DXC Technology is an American multinational information technology services and consulting company headquartered Ashburn, Virginia.

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