• Job Description

  Req#: REQ570884

  What success looks like in this role:

  ? Relocation Required – Please Read First

  This role is based onsite in Childress, TX.

  We are specifically seeking experienced data center engineers who are open to relocation for a long-term opportunity supporting a new, large-scale AI data center build for Dell.

  • Relocation assistance provided
  • Senior-level experience strongly preferred
  • Local candidates welcome, but this role is relocation-first

  About the Role

  Unisys is seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and helping establish operational standards at a newly built data center site.

  Important: Senior engineers are required first to support site stand-up, stability, and mentorship. Engineers hired in this phase will play a foundational role in long-term operations.

  Prior AI experience is not required—strong data center and server fundamentals are what matter most.

  What You’ll Do

  • Provide onsite support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
  • Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
  • Troubleshoot issues across hardware, firmware, and operating systems
  • Support reactive and preventive maintenance following established procedures
  • Partner with customers and internal teams during service events
  • Document work performed and contribute to shared knowledge
  • Participate in on-call rotations and extended coverage as required

  What You Bring

  • Experience supporting servers or data center hardware in enterprise or customer-facing environments
  • Hands-on expertise with server components (CPU, memory, power supplies, GPUs, full server swaps)
  • Ability to work independently onsite in a production data center
  • Strong troubleshooting and customer communication skills
  • Willingness to support emerging technologies, including AI platforms
  • Openness to relocation to Childress, TX (required)

  You will be successful in this role if you have:

  Qualifications

  • 3+ years of experience in data center, field service, or enterprise hardware support roles
  • New build, expansion, or site stand-up experience strongly preferred
  • Associate or Bachelor’s degree in IT or equivalent experience
  • Dell or other OEM certifications a plus (not required)

  ***Due to potential government contract requirements, this position is limited to US Citizens or US Permanent Resident

  #LI-AC1

  This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

  Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

  This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.

• About the company

  Unisys Corporation is an American global information technology company based in Blue Bell, Pennsylvania, that provides IT services, software, and technology.

Notice