• Job Description

  Req#: 22563

  Description

  The Delinquency Specialist I position is responsible for processing delinquencies for homeowners associations. This is an accounting support position in a fast-paced centralized accounting services environment providing financial services to community associations throughout North America.

  Job Duties and Responsibilities:

  Duties include, but are not limited to:

  • Set up and maintain delinquency statuses.
  • Implement delinquencies using a structured, systematic approach per Association policy.
  • Understand and explain account activity.
  • Generate delinquency notices, export, and upload the file to Print House.
  • Review and approve Print House proofs.
  • Prepare Lien and Release of Lien Notifications.
  • Prepare attorney/collection agency packages.
  • Enter reimbursable charges.
  • Point of contact for the collection attorney or agency.
  • Interact with branch staff on the status of accounts.
  • Complete delinquency activities per policies, such as lien filings, title searches, and credit bureau filings.
  • Manage late fees and late interest set up by the branch in the C3 association.
  • Other duties as assigned.

  Qualifications

  Knowledge and Skills:

  • Perform calculations and analysis used in basic accounting.
  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
  • Knowledge of general office equipment (copier, fax, phone systems, etc.).
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
  • Professional communication skills (phone, interpersonal, written, verbal, etc.).
  • Professional customer service skills.
  • Interpretation and completion of verbal and/or written instructions at a proficient level.
  • Self-motivated, proactive, detail oriented and a team player.

  Education and Experience:

  • High School Diploma or GED Required
  • 0 -- 3 years of directly related or closely related experience

• About the company

  America's largest homeowners association (HOA) management company that specializes in nationwide property management and community management with a full suite of management, maintenance and real estate services for most any community.

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