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Dental Scheduler - Winter Garden/ Remote after 90 days
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Job Description
- Req#: 3237
Employer Industry: Community Health Services
Why consider this job opportunity:
- Competitive compensation with opportunities for advancement and tuition/training reimbursement
- Comprehensive benefits package including healthcare coverage, paid time off, and retirement plan
- No weekends for the majority of our centers, plus 10 paid holidays and early Fridays
- Recognized as one of the "Best and Brightest Companies to Work for in the Nation" for five consecutive years
- Modernized and attractive health centers that patients love
What to Expect (Job Responsibilities):
- Serve as the primary contact for patients, scheduling appointments and providing information about CHC programs and services
- Obtain and accurately enter demographic information into the electronic health record system
- Review, update, and confirm appointment details with callers
- Inform patients of necessary items to bring to appointments and communicate appointment expectations
- Maintain accurate documentation of all activities and uphold performance expectations in accordance with HIPAA regulations
What is Required (Qualifications):
- High school diploma or equivalent is required; college or vocational training preferred
- Minimum of 1 year of experience in a call center environment and/or 1 year in a medical/dental office setting preferred
- Must successfully pass a Call Center Telephone Assessment test
- Good verbal and written communication skills with excellent data entry abilities
- Ability to work flexible hours as needed
How to Stand Out (Preferred Qualifications):
- Knowledge of electronic health records software or equivalent
- Medical Assistant experience preferred
- Bilingual in Spanish and/or Creole preferred
- Basic knowledge of Microsoft applications
- Familiarity with medical and dental terminology preferred
#CommunityHealth #PatientCare #CallCenter #CareerGrowth #HealthcareJobs
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