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Departmental Analyst (Trainee) 9-P11
This job is now closed
Job Description
- Req#: 5000069
Employer Industry: Government Services
Why consider this job opportunity:
- Salary up to $39.33 per hour
- Flexible/Hybrid work schedule with remote work three days per week
- Opportunity to work in a team-oriented environment that values continuous improvement and employee development
- Comprehensive benefits including health, dental, vision, and retirement plans
- Paid parental leave and generous vacation/sick leave policies
- Potential for student loan forgiveness programs
What to Expect (Job Responsibilities):
- Interpret and explain student loan laws, rules, and regulations to stakeholders
- Review and analyze newly enacted federal laws, rules, and regulations affecting student loans
- Monitor and assess the effectiveness of internal claims and collections processes
- Conduct liaison activities with lender servicers and other agencies to support collection efforts
- Research and respond to inquiries regarding student loan accounts and policies
What is Required (Qualifications):
- Possession of a bachelor's degree in any major
- Minimum of one year of professional experience for Departmental Analyst 10 level
- Minimum of two years of professional experience for Departmental Analyst P11 level, including one year at the intermediate (10) level in state service
- Experience in consumer collections and knowledge of legal proceedings related to loans is preferred
- Ability to work onsite in Michigan on Tuesdays and Wednesdays
How to Stand Out (Preferred Qualifications):
- Experience in reviewing consumer loan accounts
- Knowledge of federal student loan regulations and best practices
- Proficiency in Microsoft Office Suite applications
- Military experience at or above the E-6 level may qualify for educational substitutions
- Experience in customer service in an office setting
#GovernmentJobs #StudentLoans #CareerOpportunity #FlexibleWork #EmployeeBenefits
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