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Deputy Director of UX Research and Design, Transit Technology
4 days agoWhat's your preference?
Job Description
- Req#: 5143163
Employer Industry: Public Transportation
Why consider this job opportunity:
- Salary up to $150,000 annually
- Flexible/Hybrid remote work options available
- Comprehensive benefits package including health, dental, vision, life insurance, and retirement plans
- Opportunities for career advancement and professional growth within the organization
- Tuition reimbursement of up to $10,000 per year
- Complimentary travel pass for MBTA transit system
What to Expect (Job Responsibilities):
- Manage day-to-day operations of multiple cross-functional teams to ensure efficient delivery of value to riders
- Support and mentor design staff, including performance management and hiring processes
- Build strong relationships with stakeholders to align design work with agency missions and best practices
- Oversee the execution of capital projects and manage vendor relationships
- Identify and address team-level challenges and facilitate communication across teams
What is Required (Qualifications):
- Five (5) years of experience as a designer in a cross-functional design-led software development team
- Two (2) years of experience as a UX Design Manager or Leader in a complex operational environment
- Demonstrated knowledge of UX best practices, service design, usability heuristics, and accessibility standards (WCAG)
- Ability to assess and adapt UX standards based on organizational and user needs
- Bachelor's degree from an accredited institution in a design-related field
How to Stand Out (Preferred Qualifications):
- Experience in public sector, transportation agency, or civic technology team
- Knowledge of human-computer interaction principles
- Familiarity with designing workflows and procedures
#PublicTransportation #UXDesign #CareerOpportunity #FlexibleWork #BenefitsPackage
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