• Job Description

  Req#: DPDHGLOBALAV245513ENGLOBALEXTERNALAVATURE
  Job Purpose
  This is a senior level sales position within the BC sales team and includes responsibilities for new sales development.
  The position is responsible for identifying prospective opportunities, developing customer relationships, implementing DGF IN operating plan, protecting the profitability and fostering the growth of the sales and marketing team.
  Accountabilities :
  
  
  Main Accountabilities
  • Is responsible for the satisfaction of a defined portfolio of existing customers allocated to him/her and for a lasting business relationship and for establishing customer profiles and customer needs.
  • Is responsible for qualified presentation of the entire range of standardized products, establishment and presentation of customized offers, their negotiation and contract.
  • Prepares his/her individual sales plans according to his/her target budgets and manage th assigned territory or set of customers.
  • Prepares and realizes his/her sales calls according to his/her individual Sales plan and reports to the Sales Manager as per the prescribed sales process.
  • Is responsible for mutual information flow about his/her customers between all parties involved and submit proper, accurate, timely and complete sales and customer orders.
  • Oversee proper implementation and “hand-off” of client from sales to operations.
  • Effectively respond to Request for Quotes/Proposals (RFQ/P).
  • Represents the interests of DGF IN, promotes the image and informs superiors and all parties involved regarding observations in the market, including competitor’s behaviors.
  • Is responsible for his/her own product in respect of target (budget) achievement.
  • Secures/Collects all necessary information to assess the credit worthiness, adheres to and observes the approved credit limits granted to customers and enforces the previously agreed payment terms.
  • Any other jobs when assigned.
  • Strategizes with the Sales manager for achievement of the sub-group targets.
  • Responsible for monitoring the activities and reporting on the performance of the market and competition to the Sales Manager. Ensure appropriate level of industry and competitive knowledge.
  • Report visit in DHLI within timeline.
  • Maintain DHLI Data Integrity.
  • Also responsible for sales target and reports to the Sales Manager.
  
  
  Finance & Projects
  • Ensure the financial budget for the sales area is met.
  • Ensure the financial well being of the company from a legal, statutory and DPDHL perspectives, set, review, and implement capital budgets, ensure cost control programmes are effectively implemented to manage costs.
  • People Management
  • Develop a high performance service culture within the functional department. Plan, organize and work with colleagues from product and customer service departments to deliver up to the customer’s requirement
  • Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
  • Use escalation to department heads judiciously to ensure service delivery
  
  
  Divisional Experience
  • Forwarding / shipping and logistics industry. 1-2 years of customer service experience in the freight
  
  
  Functional Experience
  • Demonstrated history of proven quota success.
  • Minimum of 3-5 years prospecting, developing and closing opportunities for new named business.
  • Sales background in selling AFR/OFR/CDZ/ Supply Chain solutions in the Freight Forwarding or logistics industry
  • History of successful territory management.
  • Experience with remote management & company support.
  • Ability to communicate industry, product & operational information to non-FF audience.
  • Proven ability to effectively sell to manager and “C-Level” decision makers.
  • Experience with operations in Air and ocean.
  • Good organization skills.
  • Team player attitude and efforts.
  • Proficient with administrative software (e.g. MS Word, PowerPoint, Excel).
  
  
  Geographical Experience
  • Experience in Handling Customers in the the specific area would be preferred.
  • Local Language understanding preferable
    
  #LI-APAC
  

• About the company

  We are an international team of over 400,000 shipping professionals, united by a passion for logistics. And we work in a unique environment. DHL is as innovative as a start-up, with the power of an international organization.

Notice