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Desktop Support Analyst I, Fully Remote (Works in AZ Time Zone)
Pay$22.45 - $31.90 / hour
LocationPhoenix/Arizona
Employment typeFull-Time
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Job Description
- Req#: 6350
Employer Industry: Healthcare Technology Solutions
Why consider this job opportunity:
- Salary up to $31.90 per hour
- Bonus eligibility in accordance with the company's plan
- Comprehensive benefits package including generous paid time off, matching 401(k), and tuition reimbursement
- Opportunities for professional development and growth within the organization
- Supportive work environment that fosters teamwork and collaboration
- Flexibility to work on various IT projects in a dynamic setting
What to Expect (Job Responsibilities):
- Provide effective IT service and support to clients both remotely and in-person
- Troubleshoot hardware and software issues, escalating complex problems as needed
- Document and track technical support requests, ensuring timely resolution for clients
- Install, upgrade, and maintain hardware and software systems
- Assist in creating training materials and procedures to enhance team efficiency
What is Required (Qualifications):
- Bachelor's degree in Computer Science, System Analysis, or Business preferred
- Previous experience in an information technology or client satisfaction role preferred
- Proficiency in Microsoft Windows Operating Systems (O365)
- Strong communication and organizational skills
- Good problem-solving abilities and analytical approach to tasks
How to Stand Out (Preferred Qualifications):
- Experience with Microsoft Word and Excel
- Strong interpersonal skills that contribute to a positive team environment
- Ability to manage workload effectively while maintaining high customer service standards
#HealthcareTechnology #ITSupport #CareerGrowth #CompetitiveCompensation #TeamEnvironment
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