Diverse Lynx
DESKTOP SUPPORT WITH AV/MEETING ROOM SUPPORT
This job is now closed
Job Description
- Req#: 25-55276
TITLE: DESKTOP SUPPORT WITH AV/MEETING ROOM SUPPORT
LOCATION- RALEIGH, NC ONSITE
Type- FULLTIME
Job Summary:
We are seeking a skilled Desktop Support Technician with a specialization in Print and Meeting Room Support to join our IT team. The successful candidate will provide technical support for desktops, laptops, printers, and meeting room equipment, with a focus on resolving print and meeting room-related issues.
Responsibilities:
- Provide technical support for desktops, laptops, and mobile devices
- Troubleshoot and resolve printer issues, including installation, configuration, and repair
- Support meeting room technology, including video conferencing equipment and presentation systems
- Install, configure, and maintain print servers and printers
- Manage print queues and resolve print-related issues
- Collaborate with IT teams to ensure seamless support
- Document incident resolutions and maintain accurate records
- Stay up to date with new technologies and trends in desktop support, printing, and meeting room technology
Requirements:
- 2+ years of experience in desktop support or related field
- Strong knowledge of Windows operating systems and desktop hardware
- Experience with printer troubleshooting and repair
- Familiarity with meeting room technology and video conferencing systems
- Excellent problem-solving and analytical skills
- Effective communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Bachelor’s degree in computer science, Information Technology, or related field
Specialized Skills:
- Print server management
- Printer troubleshooting and repair
- Meeting room technology support
- Video conferencing system support
Nice to Have:
- Certification in desktop support or related field (e.g., CompTIA A+)
- Experience with IT service management tools (e.g., ServiceNow)
- Familiarity with cloud-based technologies and services
- Experience in a similar industry or sector
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.About the company
We provide Consulting Services for our customer’s project and staffing needs. We also provide Data Management for Clinical Trials.
Notice
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