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Job Title:
Advisor I, Chat Support
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Essential Functions/Core Responsibilities
• Ensure serv...

Job description
POSITION RESPONSIBILITIES:
* Customer Support Specialists should stay informed about product specifications and the ability to maintain a positive demeanor and patience with customers
* Demonstrate high standards for quality service
* Work in tandem with the quality and training team to self-manage performance expectations
* Maintain an open communication line wi...

Company Summary
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven enviro...

Overview
As a Customer Experience Specialist I in Support, you will play a crucial role in ensuring a seamless and positive customer experience. This entry-level position is suitable for individuals with 0 - 1 years of relevant work experience who are eager to learn and grow in the field of customer support. You will work closely with your team members and managers, using effective communicatio...

About our team:
We are a small support team with a passion for assisting our customers and being their #1 advocate. We work together to troubleshoot and brainstorm how to resolve hard-to-solve cases as a team.
We are looking for an experienced chat advisor to join us.
Some great skills to bring with you:
* Excellent communication skills and the ability to adjust to a customer's technical ...

[solidcore] is looking for a full-time Client Experience (CX) Agent to join our team. Our ideal team member is empathetic, strategic, mission-driven, and puts people first, with a knack for creative problem-solving. This person will manage both phone and digital communications channels to deliver exceptional client support. You'll be the voice of [solidcore], handling client inquiries through o...

Overview
Senior Application Support Analyst
Vienna, VA (Hyrbrid)
ACTIVE SECRET CLEARANCE REQUIRED
Integral Federal is actively seeking a Senior Application Support Analyst to join a new contact center support team for a federal agency. We are seeking candidates who possess strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and qua...

Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting with client inquiries, troubleshooting and general support. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and...

Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting with client inquiries, troubleshooting and general support. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and...

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing...

Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting with client inquiries, troubleshooting and general support. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and...

Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting with client inquiries, troubleshooting and general support. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and...

The Virtual Care Technician will act as the direct contact for clients seeking advice and guidance through the “live chat” function within the myVCA mobile application. Virtual Care Technicians are responsible for providing an excellent experience to clients, making them feel valued and affirmed, and providing sound and relevant medical guidance. Technicians will also help with other administ...

The Support Products & Services (SP&S) team is looking for a Japanese-speaking solutions-oriented and customer obsessed Programmatic Ads Specialist (PAS) to help China and Japan-based advertisers troubleshoot and unblock any self-service display, video, and audio campaign issues within the Amazon Demand Side Platform (ADSP). In this role, you will be responsible for responding to contacts acros...

Company Description
Afficiency is a rapidly growing Insurtech company whose mission is to provide life insurance to everyone via both our proprietary platform and in collaboration with our carrier and distribution partners. Located in NYC, we design and deliver life insurance products that can be purchased in an entirely digital environment for both the agents and their customers. We are lookin...

Support Specialist – Customer Experience
Zywave is a leading SaaS (Software as a Service) company, providing innovative solutions to our customers. As a Support Specialist, you will play a crucial role in helping our customers use and troubleshoot our software products.
Are you a customer support superstar looking to make a difference? Look no further than Zywave! As a Support Specialist, yo...

Job Type
Full-time
Description
Position Summary:
We are seeking a SaaS Application Support Specialist to provide technical guidance and troubleshooting assistance for our customers. In this role, you will handle service modification requests, resolve technical issues, and collaborate with internal teams and vendor partners to ensure seamless integration and functionality of our tools on automo...

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to o...

Job Title: Certified EpicCare Inpatient Analyst
Location: Raleigh, NC/REMOTE
Duration: 4+ Months
Description:
Seeking a Technical Specialist who is an Epic-certified to build the following modules for the new DSOHF EHR: EpicCare Inpatient - Clinical Documentation including Secure Chat & Rover, Clinical Case Management, and Behavioral Health.
ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED.
Th...

eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interac...