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Job Title:
Advisor I, Chat Support
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Essential Functions/Core Responsibilities
• Ensure serv...

Job Title:
Advisor I, Chat Support-Mandarin
Job Description
The Advisor I, Chat Support position interfaces with customers via inbound chats, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Essential Functions/Core Responsibilities
• Ensure...

Job Title:
Advisor I, Chat Support-Indo
Job Description
The Advisor I, Chat Support position interfaces with customers via inbound chats, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Essential Functions/Core Responsibilities
• Ensure ser...

Job description
POSITION RESPONSIBILITIES:
* Customer Support Specialists should stay informed about product specifications and the ability to maintain a positive demeanor and patience with customers
* Demonstrate high standards for quality service
* Work in tandem with the quality and training team to self-manage performance expectations
* Maintain an open communication line wi...

Wonolo (Work Now Locally) is disrupting the $140BN temporary staffing industry. Founded in 2014, Wonolo's mission is to help people find consistent work. Through our two-sided tech marketplace, we connect hundreds of businesses in need of front-line workers with 2 million underemployed workers in local markets across the United States, within minutes. Wonolo recently raised $140M in growth fund...

Overview
Mid-Level Application Support Specialist (with Chat Support)
Location: Remote
Clearance: Active Secret
Seeking an experienced Mid-Level Application Support Specialist to join our technical support team for a federal agency. This role entails comprehensive development and support for an initiative using Contact Center Tools (Amazon Connect OmniChannel Contact Center, Amazon Lex Chatbot,...

Creatunity LLC, a rapidly growing marketing agency and e-commerce company, is seeking a Customer Support Specialist for voice account and chat to join our dynamic team.
Responsibilities:
Responding to inquiries and complaints from customers via voice calls and/or chat
Providing prompt, courteous, and professional service to all clients
Troubleshooting technical issues and escalating complex ...

Why Foundever™
Sykes and Sitel are now Foundever™! Are you ready to move your career forward? We are looking for Seasonal Customer Service Representative to join our team of incredible people. At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small m...

Why Foundever™
Sykes and Sitel are now Foundever™! Are you ready to move your career forward? We are looking for Seasonal Customer Service Representative to join our team of incredible people. At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments c...

Responsibilities
Peraton is seeking Customer Service Representative (CSR) to join our team supporting the USPS.com and associated applications. CSRs will provide technical assistance to end-users on products and services via live chat sessions and emails inquiries. The successful candidate must allocate his/her own time efficiently and will receive general instructions on all work.
The ideal ca...

Company Description
Quantum Dynamics, Inc. (Quantum) is a Woman-Owned Small Business (WOSB) headquartered in McLean, Virginia. The company is a service-oriented firm with a rich corporate history of quality, responsive service and multi-disciplinary staff having the requisite education, specialized training, and experience to meet the exact needs of all their clients. Quantum focuses on provid...

Company Description
Quantum Dynamics, Inc. (Quantum) is a Woman-Owned Small Business (WOSB) headquartered in McLean, Virginia. The company is a service-oriented firm with a rich corporate history of quality, responsive service and multi-disciplinary staff having the requisite education, specialized training, and experience to meet the exact needs of all their clients. Quantum focuses on providi...

Overview
Application Support Analyst
Vienna, VA (Hybrid)
ACTIVE SECRET CLEARANCE REQUIRED
Integral Federal is actively seeking an Application Support Analyst to join a new technical support team for a federal agency. We are seeking candidates who possess strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and writt...

RESPONSIBILITIES
* Provide customer support and technical issue resolution via email, phone, chat, social media and other online platforms.
* Handle multiple concurrent chat and email interaction.
* Identify, correct and advise on technical issues in the customer’s computer, mobile app and/or video game console.
* Identify trends in customer problems and provide clear feedback/...

As a Tier-1, you will be part of a team providing chat and email support for gamers by maintaining positive, empathetic, and professional attitude towards players and delivering high level of experience.
Responsibilities:
* Promptly respond and help players with their questions, queries, and problems either via email and/or chat.
* Resolve player complaints and problems by quickly ide...

Job Summary
Under the coordination of the Suprvisor handle the proper opening and closing procedures of the school and supervises the smooth flow of students' entry and exit by verifying their proper registration, as well as staff and guests. Manages communication channels with students (telephone, e-mail, de visu, chat and all channels provided and manned), assessing the motivation for contact...

Job Summary
Under the coordination of the Suprvisor handle the proper opening and closing procedures of the school and supervises the smooth flow of students' entry and exit by verifying their proper registration, as well as staff and guests. Manages communication channels with students (telephone, e-mail, de visu, chat and all channels provided and manned), assessing the motivation for contact...

This position is responsible for understanding the products and processes of the E-Channel, including all Atlantic Union Bank’s online banking platforms, bill pay and maintenance, mobile products and services, online chat and secure email, unsecure email, and other online customer utilization. Work is varied in nature with changing priorities. Incumbent should be logical in their approach and ...

Job Description
* Client Check-ins: Regularly check in with clients to ensure their needs are met and address any concerns.
* Lead Generation: Take initiative and create sales leads and pipeline
* Customer Service: Handle customer service questions confidently and professionally, primarily over the phone.
* Client Calls: Take client calls when the Account Manager is out of the o...

Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email)Generate business growth, increase client retention, and offer additional products and services. Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impac...