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Job description
POSITION RESPONSIBILITIES:
* Customer Support Specialists should stay informed about product specifications and the ability to maintain a positive demeanor and patience with customers
* Demonstrate high standards for quality service
* Work in tandem with the quality and training team to self-manage performance expectations
* Maintain an open communication line wi...

Medical Customer Service Representative (Bilingual English/Spanish) - Remote Patient Support & Healthcare Coordination
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours (LATAM-Friendly)
About the Role
At Pavago, one of our clients is hiring a Medical Customer Service Representative to support patients through appointments, inquiries, scheduling, and healthcare-related service...

At Photobooth Supply Co., we believe in the power of capturing moments and creating lasting memories. Our mission is to empower entrepreneurs and event professionals with a proven and profitable business in the form of a photo booth. We've transformed the lives of thousands of customers worldwide, and now we're looking for a driven and proactive Sales Development Representative (SRD) to join ou...

Description
High-Performance Team | Orlando-Based Training
This is NOT your typical customer service role.
At North American Learning Institute (NALI), we don't hire average; we build high-performance operators.
This is a fast-paced, detail-intensive role where accuracy, communication, and decision-making under pressure matter every single day.
If you thrive on high standards, growth, and being...

CUSTOMER SERVICE REPRESENTATIVE
Location: Martinsville, VA. | Office: Hybrid | Schedule: Monday to Friday | Hours: 7 am - 9 pm EST
About Us
Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. Our team is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, inno...

About Clipboard
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 20...

Position: EPIC Help Desk
Location : Remote
EPIC Help Desk
Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this case ServiceNow ex...

Job Description:
EPIC Help Desk
Remote
Open to working an 8 am- 8pm CT shift
Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this...

Company Overview
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions...

The Workforce Manager is responsible for forecasting, scheduling, and optimizing staffing resources across the DOL National Contact Center (NCC) to ensure that all service levels, performance metrics, and operational requirements are consistently met.
This role ensures the efficient alignment of staffing supply with multi-channel demand (calls, email, chat, IVR), enabling the contact center to ...

The Operations Manager is responsible for the day-to-day management and execution of contact center operations supporting the DOL NCC, including OPA (front door) and agency-specific service lines (OSHA, ETA, WHD, etc.).
This role ensures that all customer interactions across multi-channel platforms (phone, email, chat, IVR) are delivered in accordance with service level agreements (SLAs), perf...

Customer Service Technical Support Rep
Company Description:
Carrier Enterprise (CE) is a North American distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealer...

As the Ninety organization continues to experience exceptional growth, we are looking to bring on a Client Support team member who is specifically responsible for assisting our clients with day-to-day questions. This is accomplished by using our live chat platform to interact with clients as they use the software. The Client Support team members report to the Client Support Team Lead, collabo...

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line - People, Profit, and Planet - by delivering an exceptional coffee experience that elevates our co...

Description & Requirements
Maximus is recruiting for a call center, Customer Service Rep II, to support our CDC INFO (Center for Disease Control) program. CDC INFO is the CDC's national contact center, providing information to the public, healthcare providers, and public health professionals. CDC-INFO offers customer service via phone, email, or chat to provide the most up-to-date, reliable, co...

Customer Support Specialist (LATAM, Remote)
About Whippy
Whippy is a fast-growing AI communication platform helping some of the largest staffing and workforce companies in the United States replace manual workflows with intelligent AI agents across voice, SMS, chat, and automation. We are at $6M ARR, bootstrapped, and scaling fast.
Read this before applying.
This is NOT a help desk role. It is ...

About Retention Express
Retention Express LLC is a leading, high-touch BPO contact support center specializing in retention solutions for membership and subscription-driven businesses. Our mission is to provide unparalleled customer experiences and first-call resolution, all while helping our clients retain their valued customers across all customer-contact channels. Headquartered in Atlanta,...

Skylight is a technology startup building the OS of the family. We make Skylight Calendar, the smart calendar loved by millions of families (plus Wired and the Wirecutter). Our latest product is Calendar 2, which just launched to rave reviews.
Our mission is to connect loved ones by creating the world's simplest products and services that improve family life. Our founders are former venture cap...

Who we are:
At CallRevu, we leverage innovative technology to help dealerships focus on what truly matters-the customer. Our state-of-the-art solutions streamline communication strategies through advanced telephony, call monitoring, detailed analytics, tailored training, and more. By enhancing customer engagement and improving lead conversion, we empower dealerships to drive meaningful busines...

CUSTOMER SERVICE REPRESENTATIVE
Location: Puerto Rico | Office: Remote | Schedule: Monday to Friday | Hours: 8 am - 8 pm CST
About Us
Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. Our team is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative...