Employer Industry: Healthcare

Why consider this job opportunity:
- Salary up to $66.42 per hour
- Comprehensive benefits package available
- Opportunity for career advancement and growth within the organization
- Work in a supportive and collaborative environment focused on customer satisfaction
- Engage in challenging issues that enhance problem-solving skills

What to Expect (Job Responsibilities):
- Provide tier two troubleshooting assistance to ensure exceptional customer satisfaction
- Ensure timely resolution of problems and keep customers informed of unresolved issues
- Collaborate with other analysts to resolve challenging issues effectively
- Maintain application proficiency in assigned areas of responsibility
- Leverage expertise in architecture, design, development, and ongoing support of relevant applications

What is Required (Qualifications):
- Bachelor's degree in Computer Science, Information Technology, Clinical Laboratory Science, or related field, or equivalent experience
- Minimum of 3 years of recent relevant experience
- Application proficiency must be acquired within 6 months
- Proven expertise in relevant application architecture, design, and development
- Strong problem-solving and troubleshooting skills

How to Stand Out (Preferred Qualifications):
- Experience with Clinisys (Sunquest) software
- Additional certifications in relevant technology or healthcare applications
- Strong communication skills and ability to work well in a team environment
- Familiarity with customer service best practices in a healthcare setting

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