• Job Description

  Req#: W0059-25-0001?language=en&page=253&sort=publicationDateDesc

  Job summary

  Durham West Primary Care Network are recruiting a Digital Transformation Lead to join the PCN management team and support delivery of the local and national agenda on digital transformation. The successful candidate will be highly skilled and motivated with experience of working in a primary care setting.

  For the right candidate the PCN will consider full time, part time or job share working arrangements.

  Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Main duties of the job

  The Digital Transformation Lead (DTL) will manage, maintain, and support existing projects and infrastructure across the PCN, ensuring they continue to deliver measurable benefits.

  The DLT will be key in understanding the PCN/primary care digital requirements and delivering on their responsibilities in the Fit for the Future 10 Year Health Plan for England.

  The role will also involve scoping, planning, and delivering new initiatives, with a strong emphasis on enhancing digital capabilities and optimising digital and clinical systems.

  About us

  Durham West Primary Care Network is an NHS collaboration between 3 GP Practices: Chastleton Medical Group, Dunelm Medical Practice, and The Medical Group with a combined patient population of 58,220 population.We work together to provide extended services to patients registered at our 9 surgery sites.

  The successful candidate will join an experienced PCN management team and engaging practice staff who work together to deliver high quality, effective primary care medical services to the patient population they serve.

  Details

  Date posted

  17 September 2025

  Pay scheme

  Other

  Salary

  Depending on experience N/A

  Contract

  Fixed term

  Duration

  2 years

  Working pattern

  Full-time, Part-time, Job share

  Reference number

  W0059-25-0001

  Job locations

  Dunelm Medical Practice

  Victor Terrace

  Bearpark

  Durham

  DH7 7DG

  
  

  The Surgery

  Sawmills Lane

  Meadowfield

  Durham

  DH7 8NH

  
  

  Job description

  Job responsibilities

  The DTL will have the following responsibilities:-

  Transformation Projects

  Oversee and maintain the delivery of existing digital transformation projects ensuring sustainability and ongoing benefits.

  Scope, plan, and implement transformation initiatives, working with clinical and management teams to ensure alignment with PCN priorities.

  Monitor and evaluate the outcomes of transformation projects, producing reports and recommendations for improvement; present findings to stakeholders at PCN meetings.

  Draft and prepare reports to support financial claims and ensuring timely submission to the Integrated Care Board.

  Support the PCN and member practices to develop (where necessary), maintain and update relevant policies and procedures.

  Digital Support and Infrastructure

  Ensure implementation of any new systems, digital platforms or system add ons comply with NHS England, GDPR and cyber security requirements.

  Training and Digital Capability

  Provide induction, training and guidance to staff on the use of clinical systems, digital tools and IT processes.

  Data and Reporting

  Support practices in using business intelligence tools to extract, interpret and act on data.

  Promote high standards of data quality and integrity across the network.

  Collect data, intelligence and information to report to and advise the PCN Board on performance against all local, PCN DES and the 10 Year Plan measures.

  Collaboration and Communication

  Work in partnership with PCN leadership, practice managers, and other key stakeholders to ensure smooth project delivery and effective digital systems and operations.

  Job description

  Job responsibilities

  The DTL will have the following responsibilities:-

  Transformation Projects

  Oversee and maintain the delivery of existing digital transformation projects ensuring sustainability and ongoing benefits.

  Scope, plan, and implement transformation initiatives, working with clinical and management teams to ensure alignment with PCN priorities.

  Monitor and evaluate the outcomes of transformation projects, producing reports and recommendations for improvement; present findings to stakeholders at PCN meetings.

  Draft and prepare reports to support financial claims and ensuring timely submission to the Integrated Care Board.

  Support the PCN and member practices to develop (where necessary), maintain and update relevant policies and procedures.

  Digital Support and Infrastructure

  Ensure implementation of any new systems, digital platforms or system add ons comply with NHS England, GDPR and cyber security requirements.

  Training and Digital Capability

  Provide induction, training and guidance to staff on the use of clinical systems, digital tools and IT processes.

  Data and Reporting

  Support practices in using business intelligence tools to extract, interpret and act on data.

  Promote high standards of data quality and integrity across the network.

  Collect data, intelligence and information to report to and advise the PCN Board on performance against all local, PCN DES and the 10 Year Plan measures.

  Collaboration and Communication

  Work in partnership with PCN leadership, practice managers, and other key stakeholders to ensure smooth project delivery and effective digital systems and operations.

  Person Specification

  Qualifications

  Essential

  • Project or programme management qualification or equivalent experience.

  Experience

  Essential

  • Knowledge and Skills
  • Experience in working within Primary Care.
  • Experience in delivering a digital project solution.
  • Strong IT skills, including SystmOne, third party integrated tools and networking basics.
  • Ability to understand and interpret national priorities to advise on local delivery requirements.
  • Understanding of NHS digital priorities and systems.
  • Excellent written and verbal communication skills.
  • Competent in developing system searches, interpreting results and presenting as data and narrative.
  • Problem-solving and analytical ability.
  • Good understanding of the Digital agenda within the NHS particularly primary care.
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem-solving and analytical skills
  • Personal Qualities
  • Polite and confident
  • Ability to work calmly under pressure
  • Ability to process and manage conflicting advice and priorities
  • Ability to adapt your leadership and management style to different situations
  • Positive and solution focused
  • Motivated, forward thinker
  • High levels of integrity and loyalty
  • Effectively utilises resources

  Person Specification

  Qualifications

  Essential

  • Project or programme management qualification or equivalent experience.

  Experience

  Essential

  • Knowledge and Skills
  • Experience in working within Primary Care.
  • Experience in delivering a digital project solution.
  • Strong IT skills, including SystmOne, third party integrated tools and networking basics.
  • Ability to understand and interpret national priorities to advise on local delivery requirements.
  • Understanding of NHS digital priorities and systems.
  • Excellent written and verbal communication skills.
  • Competent in developing system searches, interpreting results and presenting as data and narrative.
  • Problem-solving and analytical ability.
  • Good understanding of the Digital agenda within the NHS particularly primary care.
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem-solving and analytical skills
  • Personal Qualities
  • Polite and confident
  • Ability to work calmly under pressure
  • Ability to process and manage conflicting advice and priorities
  • Ability to adapt your leadership and management style to different situations
  • Positive and solution focused
  • Motivated, forward thinker
  • High levels of integrity and loyalty
  • Effectively utilises resources

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Durham West Primary Care Network

  Address

  Dunelm Medical Practice

  Victor Terrace

  Bearpark

  Durham

  DH7 7DG

  
  

  Employer's website

  https://durhamwestpcn.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Durham West Primary Care Network

  Address

  Dunelm Medical Practice

  Victor Terrace

  Bearpark

  Durham

  DH7 7DG

  
  

  Employer's website

  https://durhamwestpcn.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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