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Director, Client Services - Healthcare Call Center - Remote
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Job Description
- Req#: R1487253
Employer Industry: Life Sciences and Healthcare
Why consider this job opportunity:
- Salary up to $160,000 annually
- Opportunity for career advancement and growth within the organization
- Flexible remote work option available
- Supportive and collaborative work environment
- Chance to make a positive impact on patient outcomes and healthcare solutions
What to Expect (Job Responsibilities):
- Oversee manufacturer program operations and maintain client relationships
- Supervise and coordinate daily workflow with program directors, managers, and care managers
- Examine metrics and reporting daily for all program activities
- Facilitate communication and collaboration for program changes and updates across departments
- Present on-demand data to the Executive Team as requested
What is Required (Qualifications):
- Bachelor's Degree
- 5-10 years of prior relevant work experience within a Healthcare Call Center
- Strong understanding of the Specialty Pharmacy industry and its integration with manufacturers and payors
- Exceptional communication skills, including the ability to train and present to clients
- Ability to manage and track data for complex sales processes
How to Stand Out (Preferred Qualifications):
- Managerial skills with a strong focus on team building
- Experience in change management and process analysis
- Project management experience in complex, multi-discipline projects
- Knowledge of databases and report creation processes
#LifeSciences #Healthcare #ClientServices #RemoteWork #CareerOpportunityAbout the company
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