Employer Industry: Healthcare

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package, including medical, dental, and vision plans
- Up to 10% matched contribution for retirement savings
- Educational discounts for staff and dependents
- Supportive work environment focused on patient care and employee development
- Regular working hours with a day shift schedule

What to Expect (Job Responsibilities):
- Oversee daily operations of the SBO Collections, SBO Customer Service, and CUMG Customer Service/Collections
- Supervise staff including hiring, terminations, and performance evaluations
- Streamline collections and customer service processes while adhering to legal guidelines
- Train staff on Epic upgrades and changes in processes
- Handle patient complaints and collaborate with various departments to resolve issues

What is Required (Qualifications):
- Bachelor's Degree in Business, Healthcare Administration, or related field
- Minimum of five (5) years of experience in hospital patient accounting, collections, or customer service
- Minimum of five (5) years of management/supervisory experience
- Excellent oral and written communication skills
- Proven ability to motivate staff and address personnel issues

How to Stand Out (Preferred Qualifications):
- Experience in healthcare-related collections and customer service processes
- Familiarity with Epic systems and upgrades
- Strong problem-solving skills and ability to implement efficient workflows
- Knowledge of HIPAA guidelines and legal requirements in healthcare billing
- Previous experience in vendor selection processes

#Healthcare #Management #CareerOpportunity #EmployeeBenefits #PatientCare

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