Remote Jobs

Director, Customer Success


Pay$140000.00 - $175000.00 / year
LocationBoston/Massachusetts
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 5938269003
      Employer Industry: Healthcare Services

      Why Consider this Job Opportunity:
      - Salary up to $175,000
      - Opportunity for career advancement and growth within the organization
      - Remote work opportunity with some travel required
      - Competitive benefits package offered
      - Chance to work with a diverse and innovative team
      - Collaborative work environment focused on improving patient outcomes

      What to Expect (Job Responsibilities):
      - Act as a people manager for small-midsize provider relationship managers
      - Resolve challenges and drive partnership opportunities with providers
      - Develop remediation plans for provider performance and drive renewal contract execution
      - Oversee education and deployment of technology tools supporting practice transformation
      - Use data to identify cost drivers and develop optimal strategies for customer performance

      What is Required (Qualifications):
      - Bachelor's degree or equivalent work experience
      - 5-7 years of experience in clinical transformation or relevant provider-facing field
      - Experience in interpreting and utilizing clinical data analytics
      - Willingness to travel for face-to-face meetings
      - Enterprise level provider management experience preferred

      How to Stand Out (Preferred Qualifications):
      - Experience at an ACO or tech enablement company
      - Track record scaling a team or service capability
      - Passion for improving relationships and impacting patient outcomes
      - Demonstrated success in aligning internal capabilities with provider priorities
      - Experience preparing and presenting information to clinical and executive level leadership

      #HealthcareServices #CustomerSuccess #RemoteWork #CareerGrowth #CompetitivePay

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      The best remote jobs for you

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.