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Job Description
- Req#: e44ec577-b55f-4abe-bc6c-602412aa6aad
Employer Industry: Marketing Technology
Why consider this job opportunity:
- Salary up to $240,000 annually, plus equity and benefits
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment that champions team success
- Chance to work with industry-leading brands and make a significant impact on customer success
- Comprehensive perks and benefits, including health and wellness programs
What to Expect (Job Responsibilities):
- Own the annual and quarterly goal-setting process for Customer Success, including target methodology and goal allocation
- Build and manage a high-rigor renewals forecasting operating rhythm, improving predictability and driving proactive interventions
- Deliver performance insights related to churn, retention, and expansion to inform strategic execution
- Define and maintain customer segmentation and coverage models that align with business goals
- Lead a team of 5, building an enablement structure that scales with business growth
What is Required (Qualifications):
- Minimum of 8 years of experience in Revenue Operations, Business Analytics, or related roles, preferably in a B2B SaaS company
- Strong analytical skills with the ability to analyze complex data sets and market trends
- Exceptional communication and presentation skills to effectively articulate complex concepts
- Strong understanding of SaaS business models and customer success processes
- Proven leadership experience in driving cross-functional alignment across multiple stakeholders
How to Stand Out (Preferred Qualifications):
- Experience in building and developing high-performing teams
- Familiarity with customer revenue models and operating mechanisms
#MarketingTechnology #CustomerSuccess #CareerOpportunity #CompetitivePay #TeamLeadershipAbout the company
Attentive is the most comprehensive personalized text messaging solution. 99% open rates, 30%+ click-through rates, and 25x+ ROI.
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