• Job Description

  Req#: Req5970

  Job Description Summary:

  Logan Health Medical Center is located in scenic Kalispell, Montana, surrounded by stunning views, recreational opportunities at every turn, and just a short drive to Glacier National Park.
  
  We have an exciting opportunity for an experienced leader to join our team as the Director of Nursing Operations.
  
  This role will include House Supervisors, Float Pool, Staffing, and Medical Transport Dispatch. This position works collaboratively with assigned leadership to promote a culture that fosters nursing excellence. Provides leadership that is consistent with the core values, mission, ethics, policies and procedures of Logan Health (LH). Exhibits professional leadership that executes strategic goals, quality and exceeds customer satisfaction.

  Qualifications:

  • Current Montana RN license or a multistate compact license with authorization to practice nursing within the state of Montana, required.
  • Bachelors of Nursing required. Masters preferred.
  • Minimum of five (5) years’ relevant nursing leadership experience required.
  • Current Healthcare Provider CPR required as applicable to assigned area(s).
  • CNOR Leadership Certification preferred.
  • Possess working knowledge of the health care environment, health care reform and care delivery systems as they apply to the clinical practices of the assigned area(s).
  • Must employ critical thinking skills, decision-making and judgment using contextual perspective, evidence-based practice, discrimination of the circumstances involved, the application of standards and the use of logical conclusions.
  • Excellent organizational skills, detail-oriented, a self-starter, and be able to set priorities and function as part of a team as well as independently.
  • Commitment to working in a team environment and maintaining confidentiality as needed.
  • Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
  • Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.

  Management Job Duties:

  Strategic Execution

  Drive organizational objectives by operationalizing changes and initiatives effectively and efficiently. Proactively anticipate both the needs of Logan Health and the impact operations has on the organization’s success. Collect and analyze data, prepare and present recommendations, and explain associated benefits and risks for improving operations.

  Business Acumen

  Demonstrate and further develop competencies in the areas of leadership, financial management, employee engagement, human resources knowledge, organizational dynamics and governance, organizational communication, strategic planning, change management, risk management, compliance, patient safety and quality improvement. Demonstrate professional ownership, self-development and a desire for life-long learning.

  Emotional Intelligence

  Serve as a role model for others by exhibiting the Logan Health core values: integrity, compassion, service, excellence and ownership. Lead and influence the team to provide outstanding customer service. Develop and foster relationships with other Logan Health leaders, departments and members of the team to support open communication, trust, transparency and collaboration.

  Leadership

  Creates a supportive department culture by fostering individual motivation, coaching and training for optimum job performance. Collaborates with Human Resources to develop, implement and support programs and processes that add value to Logan Health, its leadership and employees. Leads to improve culture, employee and physician engagement, empowerment, growth and retention, while remaining committed to Logan Health’s management and prosperity for its customers, employees and community.

  Job Specific Duties:

  • Provides oversight as well as actively reviews, revises and reevaluates the assigned area(s) expectations as necessary. Provides positive and competent mentoring and education to assigned staff regarding assigned duties. Provides direction to, and ensures accountability of all staff responsibilities. Responsible for core schedules of assigned area(s) in partnership with the staffing office, as applicable to assigned area(s).
  • Accountable for the development and direct oversight of annual departmental operations and budgets. Specifically accountable for meeting or exceeding financial, productivity staffing targets, quality, growth and customer satisfaction targets set forth annually by Logan Health.
  • Responsible for the employee engagement at the department level. Works daily to address staff concerns, ideas for change and makes recommendations along with assigned leadership to timely implement improvement strategies that create a culture of workplace excellence.
  • Exhibits transformational leadership skills and the ability to (a) communicate a shared vision, (b) influence behaviors through coaching and positive role modeling (c) engaging in patient-centered care, (d) monitoring performance expectations, (e) provides constructive feedback and clinical mentoring, and (f) builds teamwork through collaboration.
  • As applicable to assigned area(s): Exhibits structural empowerment as demonstrated by participation and support of shared governance models for (a) professional practice development by clinical nurses, (b) unit council meetings and activities, and (c) peer based committees for safety, ethics, research, evidence-base practice (EBP), quality improvement, clinical review, products, and documentation.
  • Works in conjunction with other department leadership to ensure patient admits, discharges and transfers are completed in accordance with set performance targets as applicable to assigned area(s).
  • Exhibits a demonstrated commitment to the mission and organizational values of Logan Health. Maintains standards of care and adheres to organizational policies and procedures. Maintains a demeanor of innovative and professional leadership, civility, teamwork and customer service while undertaking all tasks and interactions within Logan Health.
  • Analyzes problems or procedures, evaluates alternatives and selects best course of action. Utilizes logic and commonly accepted practices in decision making to ensure timely effective solutions.
  • Exhibits exceptional skill in proactively identifying opportunities for improvement and in encouraging staff to do the same. Takes initiative to recommend new strategies, and provides well-thought out implementation steps. Enthusiastically embraces change.
  • Promotes customer service through regular interaction with physicians, administrators, clinical staff, patients and the general public in a courteous manner and provides proactive service recovery.
  • Coordinates and/or develops ongoing performance improvement activities for clinical staff and monitors nursing compliance with standards and regulatory requirements. Participates in the preparation of the Plan of Correction response to an inspection survey, and implements any follow-up QA required for any departmental or clinical allegations and/or findings, as applicable to assigned area(s).
  • As applicable to assigned area(s): Seeks to advance clinical outcomes by (a) participation in data collection efforts as required and endorsed by LH, (b) analysis of outcomes, (c) improvement activities based on the data analysis, and (d) contribution of the reporting improvement activities through designated LH processes. Exhibits knowledge of an application of Key Clinical Quality Indicators, and proactively monitors and implements systems to achieve and/or surpass company thresholds.
  • Participates as a key leader for advancing clinical practice and operations. This position along with clinical care director, will identify and implement evidence-based best practice strategies to advance division goals, culture and workforce strategic activities. In conjunction with assigned leadership is accountable to meet or exceed identified goals.

  The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

  Maintains regular and consistent attendance as scheduled by department leadership.

  Benefits:

  • Health, Dental, and Vison insurance
  • 401(k) with matching
  • Employer-provided life insurance
  • Voluntary life and disability insurance options
  • Critical Illness and Voluntary Accident options
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Free parking
  • Paid time off for employees in a full-time or part-time position
  • Holiday pay
  • Referral program
  • Travel reimbursement
  • Education assistance program
  • Employee Wellness Program that includes wellness coaching, classes, wellness incentives and more

  Shift:

  Variable - 8 Hours (United States of America)

  Schedule Details:

  Please know schedules and shifts are subject to change based on patient care and department/organizational needs.

  Schedule:

  Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

  Notice of Pre-Employment Screening Requirements

  If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

  • Criminal background check

  • Reference checks

  • Drug Screening

  • Health and Immunizations Screening

  • Physical Demand Review/Screening

  Equal Opportunity Employer

  Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

• About the company

  Logan Health Medical Center, formerly Kalispell Regional Medical Center is a 288-bed non-profit, tertiary, research and academic medical center located in Kalispell, Montana, servicing the northern Montana region.

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