• Job Description

  Req#: 90343134

  Job Title:	Director, Operational Risk Reporting & Data Analytics Lead
  Corporate Grade:	D
  Reports to (Line Manager’s Job Title):	Head of Operational Risk MI & Reporting
  Direct Reports (if applicable):	Yes (3-5 Direct reports)
  Business Area:	Risk
  Department/Function Level 1:	Operational Risk
  Department/Function Level 2:	N/A
  Primary Location:	Noida, Pune India
  IAR Role	No
  CBI Regulated Role	No
  CBI Regulated Role Type List all applicable Controlled Functions and Pre-Approval Controlled Functions [CFs: 1-11, and PCFs: 1-47] please see appendix 1 and 2 for the full listing.	N/A
  Regulated Role	No
  If yes, what is the name of the regulator	N/A
  Contractual Legal Entity – Please refer to link below for legal and regulatory requirement. https://confluence.barcapint.com/display/COOSRVCOSM/Strategic+Projects	BX

  Barclays Overview

  Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

  We are an equal opportunity employer and we are opposed to discrimination on any grounds.

  Working Flexibly

  We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager.

  Hybrid Working

  We are currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.

  About Risk

  The Risk Function is responsible for the overall management and oversight of risk management practices group-wide. It operates across the organisation, and across the globe to protect Barclays’ financial performance and reputation.

  About Operational Risk
  The Operational Risk team is part of the Risk function. It owns and manages Barclays’ Operational Risk Framework, which sets out how operational risks are identified, assessed and managed across the Group. Operational Risk focuses on potential or actual impacts to the Group resulting from inadequate or failed internal processes, people, systems, or from an external event. The impacts to the Group can be financial as well as non-financial such as customer detriment, reputational or regulatory consequences.

  The Operational Risk Function has to maintain compliance with the Basel Committee of Banking Supervision (“BCBS”) 239 principles and improve risk management decision-making through the successful embedding of the principles into Barclays risk data aggregation and risk reporting practice. The Operational Risk & Control Data Domain has shared ownership with Chief Controls Office (CCO) and requires active management and governance to ensure ongoing compliance with the Risk Reporting Control Standard and Group Data Management Policy & Standards.

  ­­­­­­­­­­­­­­­Overall purpose of role

  The role holder will be responsible for the development and delivery of reporting solutions and outputs to meet Operational Risk internal, external body and regulatory requirements. This role will work across all areas of the Operational Risk and technology teams to provide business intelligence solutions, enhanced data insights and analytics to the Operational Risk function. The team makes use of the Tableau business intelligence platform delivering operational risk reporting across the bank to inform data driven decision making. An Agile delivery model is utilised to provide stakeholders the required insights in short timeframes.

  The successful candidate will build on the existing strategy and take the lead role in the design, implementation and embedment of the Data Analytics strategy and capabilities across the global function. Key aims are to deliver:

  • Quality risk insights through predictive data modelling and analytics identifying forward looking trends in exposures,
  • Current and future2LOD operational risk reporting requirements
  • Efficiencies through automation of key operational risk processes relating to data collection, mining and analysis for active management of operational risk.

  Key Accountabilities

  • Provide leadership and day to day management to the Operational Risk Reporting Team in India. Provide regular feedback and coaching, developing talent and building out the capability across the team
  • Support the Head of Operational Risk MI & Reporting in defining and implementing the Data and Reporting Strategy
  • Oversee production of the reporting processes and outputs to meet stakeholder needs and regulatory/policy compliance requirements, including BCBS239
  • Responsible for the delivery of all internal and external reporting deliverables along with key governance activities such as the Risk Event Attestation process
  • Lead in the delivery and implementation of industry leading reporting solutions and visualisations that continue to meet the needs for self-service reporting, ad-hoc data insights and analytics, internal and external reporting obligations
  • Provide leadership to the team for automated reporting, data visualisations and analytics, creating innovative content and delivering value add to our stakeholders
  • Design, execute and embed the Data Analytics strategy and capabilities including mobilisation of new team
  • Provide leadership to the newly set-up Data Analytics team including oversight and execution of Data Analytics strategy, delivery roadmap and uses cases
  • Ideate, develop and apply data science and analytical modelling techniques to identify trends and potential risk exposures as well as identifying patterns in data, correlations and causation that are otherwise difficult to spot
  • Work with the broader Operational Risk teams and stakeholders to build out Data Analytics uses cases and drive automation key operational risk processes
  • Promote a self-service culture by understanding the trends and behaviours in reporting usage and drive through the appropriate enhancements to ensure maximum utilisation of reporting and analytics toolsets
  • As well as leading a team, this is a hands-on role with the successful role holder experienced in relevant programming (Sql, Perl, Python, R, Altrix etc.) and industry leading Business Intelligence and Data Analytics tools.

  Stakeholder Management and Leadership

  • Extensive stakeholder management to MD level as required to ensure timely decisions and solutions
  • Be an internal leader in Business Intelligence, data visualisation and analytics solutions to drive long term effectiveness and sustainability
  • Build collaborative relationships and work effectively with Chief Controls Office, Chief Data Office, Technology and other Business Units and Functions to build out and execute our data strategy and objectives
  • Identify opportunities for data analytics and communicate appropriately to stakeholders to support build out and execution of use cases
  • Build strong relationships and mutual trust with all colleagues. Be comfortable to challenge others; be prepared to be challenged
  • Effective engagement of a team with geographic dispersion in India and the UK, building cohesion and a strong team culture

  Decision-making and Problem Solving

  • Effectively navigate complex problems and ensure systematic problem-solving where problems are analysed, options evaluated and decisions aligned with Barclays Values.
  • Adapt to changing requirements, re-prioritise activities and change course as necessary whilst remaining focused on results and supporting the team in making required changes.
  • Ensure the team understands the requirements and perspectives of all stakeholders to inform their approach to problem solving and deliver positive outcomes for those involved
  • Apply excellent business judgement to ensure only high value Data Analytics and reporting capabilities are delivered

  Risk and Control Objective

  Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

  Person Specification

  Personal attributes essential to performing role including competencies, expertise, knowledge, and experience.

  Essential Skills/Basic Qualifications:

  • Bachelor’s degree or equivalent years of service within financial services
  • Experience in delivering reporting and data analytics solutions for consumption by senior stakeholders, committees/regulators
  • Excellent written, verbal, and interpersonal communication skills with ability to clearly articulate sophisticated technology ideas to non-tech stakeholders; development of business strategy, business cases and management presentations etc
  • Ability to build relationships and influence across all levels of the organisation and achieve positive outcomes
  • Strong focus on excellence and delivery, resilient and able to work with many or varied deliverables
  • Experience managing and delivering complex business projects with many dependencies in a matrix environment
  • Experienced manager of people and proven ability to enable high-performance across the organisation.
  • Hands on knowledge working with RDBMS, Python, SQL, UNIX, Tableau (or equivalents)
  • Good knowledge of data science algorithms and toolsets, with ability to deliver high profile solutions in a fast-paced environment.

  Desirable skills/Preferred Qualifications:

  • Entrepreneurial mind-set with ability to drive a change across a function by leading and mentoring
  • Proven ability to quickly learn emerging data analytics and reporting technologies and use them on the job
  • Experience working within Risk and/or Operational Risk domain within relevant industry and/or GRC Vendors
  • Practical understanding of BCBS239 principles and Barclays Group Data Management Standards.

  Purpose and Values

  We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

  Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

  Respect

  We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

  Integrity

  We operate with honesty, transparency and fairness in all we do.

  Service

  We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

  Excellence

  We champion innovation, and use our energy, expertise and resources to make a positive difference.

  Stewardship

  We prize sustainability, and are passionate about leaving things better than we found them.

  Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

  Empower

  Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

  Challenge

  Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

  Drive

  Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

• About the company

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