AQuity Solutions
Director/AVP, Customer Service Support Implementation Leader - Must be located in California, Washington State, Oregon, Arizona, Utah or Nevada
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Job Description
- Req#: DIREC001618
Employer Industry: Healthcare Solutions
Why consider this job opportunity:
- Salary up to $150,000 per year
- Competitive benefits package, including healthcare, 401(k), and paid time off
- Opportunity for career advancement and growth within the organization
- Engage in meaningful work that enhances clinical support solutions for healthcare providers
- Significant travel opportunity, allowing for diverse experiences across various healthcare environments
What to Expect (Job Responsibilities):
- Drive implementations of clinical support solutions for both new and existing customers
- Manage the onsite aspects of the implementation and onboarding plan
- Lead all core change management and compliance enablement activities to operationalize clinical solutions
- Ensure provider and practice leaders are comfortable with new services until they reach a steady state
- Identify delivery issues and work with the team and clients to resolve concerns
What is Required (Qualifications):
- Clinical background as a Nurse Practitioner (NP), Physician Assistant (PA), or Registered Nurse (RN)
- 10+ years of experience working in US healthcare
- Familiarity with EHR workflow, clinical documentation, and medical coding
- Strong customer management skills, particularly with physicians and clinical leaders
- Excellent verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- Proven track record in driving results and progressive leadership experience
- Working knowledge of Practice Management Systems
- Experience analyzing and creating end-user workflows and EHR functionality implementation
- Ability to interface well at senior management levels within large organizations
- Strong understanding of fee-for-service and fee-for-value practice models
#HealthcareSolutions #ClinicalImplementation #ProjectManagement #CareerOpportunity #HealthcareLeadership
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Aquity is the clinical documentation services for healthcare systems and practices overloaded by medical data entry and management tasks.
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