• Job Description

  Req#: 75261

  Pay Range

  $22.62-$34.06

  Company Overview

  The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. One of the world’s most respected comprehensive centers devoted exclusively to cancer, we have been recognized as one of the top two cancer hospitals in the country by U.S. News & World Report for more than 30 years.

  Vaccination for COVID-19 and Influenza (flu) is mandatory for all MSK staff. Staff are considered fully vaccinated upon completion of a primary vaccination series for COVID-19 (i.e., one dose of a single dose vaccine or a final dose of a multi-dose vaccine series). Exceptions from the COVID-19 and Influenza (flu) vaccine requirements are permitted for those who request and receive an approved medical, religious, or fully remote exemption. Requests for exemption can take up to two weeks to review. Vaccination or an approved exemption is required to start work.

  Important Note for MSK Employees:

  Your Career Hub profile is submitted to the hiring team as your internal resume. Please be sure your profile is fully complete with your skills, relevant experience and education (if required). Click here to learn more. Please note, this link is only accessible for MSK employees.

  Job Description

  Service is at the heart of what we do, and we take pride in delivering outstanding customer service and providing a safe, clean, and welcoming environment for our patients. Apply now to join our team as an Dispatcher, Facilities Management and kick start your career!

  Under the direction of the Supervisor, Facilities Operations, is the central contact /Communication person for Facilities Management Division 24/7 Call Center operation. This role serves as the point of contact for all emergency requests and situation throughout the entire Center campus, by accurately evaluating the problem, entering the pertinent information (i.e. emergency type; building; floor / room; requesters name and extension) into the work order database system and will prioritize the importance of each request by contacting the appropriate Facilities personnel to resolve the problem by sending the work order to the appropriate trade for resolution. Assist with database management, such as verifying completed work, entering in labor hours, and accurately closing out work orders.

  You Will:

  • Monitors complete information regarding all incoming requests. Follows up on conflicting requests e.g. duplicate requests.
  • Monitors staff availability consistently throughout shift to assure timely and detailed completion of requests. Work closely with Operation Supervisors, Assistant Managers and Managers to ensure emergency requests are completed in a timely manner.
  • Maintain log of canceled jobs and jobs that are done out of Tele-tracking.
  • Takes initiative to help maintain commonly-used equipment and areas.

  You Have:

  • Excellent interpersonal skills
  • Ability to utilize work order entry system and applications
  • Ability to operate standard office equipment
  • 1 year dispatching / administrative experience preferred

  Hours:

  • Monday Through Friday 2pm to 10pm.

  Pay Range $22.62-$34.06

  Please click to learn more about MSK’s compensation philosophy.

  #LI-Onsite

  Closing

  MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

  Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• About the company

  Memorial Sloan Kettering Cancer Center is a cancer treatment and research institution in New York City, founded in 1884 as the New York Cancer Hospital.

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