Employer Industry: Government Services

Why consider this job opportunity:
- Starting pay of $21.66/hr., with a potential increase to $25.32/hr. after 18 months of service
- Additional pay of $0.80/hr. for Saturday hours worked
- Comprehensive benefits package including health, vision, and dental coverage starting at $42/month for single plans
- Substantial leave time with at least 3.5 weeks of paid leave and 9 paid holidays
- Opportunities for career advancement within the organization
- Flexible telework options may be available depending on position requirements

What to Expect (Job Responsibilities):
- Provide face-to-face customer support for driver licensing and vehicle registration
- Issue driver's licenses, ID cards, instruction permits, motor vehicle registrations, vehicle titles, and license plates
- Determine and collect appropriate fees from customers
- Assist customers in obtaining IDs for voting purposes
- Handle online processing of various tasks and field questions from the public over the phone

What is Required (Qualifications):
- Experience in identifying and resolving problems for customers in a face-to-face customer service role
- Ability to read and interpret laws, regulations, and complex documents
- Proficiency in using computers and software programs to complete customer transactions
- Experience in multi-tasking while ensuring accuracy in work
- Experience in cash handling transactions

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service-focused role
- Familiarity with multi-tasking in high-pressure environments

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