INTRODUCTION

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

Perks of the job:

· 401(k)

· 401(k) matching

· Dental insurance

· Health insurance

· Life insurance

· Vision insurance

· Paid time off

· Growth potential

*Part-time benefits could vary

WHY WORK FOR PRIMEFLIGHT?

· We are committed to being a leading provider of commercial services within the aviation industry

· Our teams focus on maintaining a positive working environment and treating all team members with respect

· With more than 200 locations across the world, we offer opportunities for career progression

· Enjoy a competitive pay scale

ABOUT US

· We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!

Job Description

Our Dock Lead is responsible for supervising and leading the dock agent team in the efficient and safe handling of aircraft loading and unloading processes at the airport docks. This role involves coordinating closely with ground staff, flight crews, and other operational teams to ensure timely and accurate movement of luggage, cargo, and supplies to and from the aircraft. You will ensure adherence to safety protocols and operational guidelines, while also troubleshooting and resolving any logistical or operational issues that arise. Additionally, you are responsible for training and mentoring dock agents, managing shift schedules, and maintaining accurate records and reports of dock activities to ensure seamless airport operations.

WHAT IT’S LIKE TO WORK AS A DOCK LEAD

· You like working as a team, toward a common goal

· Believe safety is the top priority

· Oversee and coordinate dock operations, including the loading and unloading of cargo and baggage

· Lead and supervise a team of dock agents, providing guidance and training as necessary

· Ensure adherence to safety and security protocols by all team members during dock operations

· Monitor the efficiency and effectiveness of cargo and baggage handling processes

· Liaise with airline representatives, ground crew, and other stakeholders for operational coordination

· Manage the allocation and use of ground support equipment such as tugs and conveyor belts

· Conduct regular inspections of cargo and baggage for damage or security concerns

· Resolve operational issues and challenges that arise at the dock

· Enjoy working with internal and external customers worldwide

· You have very strong customer service skills

· You have a great attention to detail

· Willing to go that extra mile

· You enjoy working with a team or individually to accomplish your tasks

· Like to build long term relationships with your customers

· Physical activity may include:

· Stand and walk for extended periods of time

· Ability to lift 70 pounds or more

· Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment

· Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)

Qualifications

· Minimum age of 18 years old

· Ability to read, write, speak, and understand the English language, to include documents

· 1 year experience as a dock agent

· Knowledge of the Aviation Industry

· Comfortable working with computers, mobile devices, and tablets

· Ability to pass a drug screen

· Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)

Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.