• Job Description

  Req#: 48240
  Employer Industry: Technology Solutions Provider
  
  Why consider this job opportunity:
  - Salary up to $78,480
  - Comprehensive benefits package including health, retirement, and paid time off
  - Opportunity for career advancement and growth within the organization
  - Supportive and collaborative work environment
  - Chance to work with innovative technology solutions
  - Flexibility to manage training and support remotely
  
  What to Expect (Job Responsibilities):
  - Assist the Customer print team in developing and documenting standards for network printers and multi-function printer configurations
  - Review and approve equipment configurations and update relevant documentation for network printers and MFPs
  - Troubleshoot application or mainframe printing problems utilizing network printing equipment
  - Install, test, troubleshoot, and approve print drivers for network printing equipment
  - Maintain an inventory of equipment within the Output Environment and monitor for disengagement or end-of-life status
  
  What is Required (Qualifications):
  - Minimum of 2 years of experience in a technical support role related to printing or document technology
  - Strong knowledge of Windows Print Administration, including printer setup and troubleshooting
  - Experience with managing network-attached printing devices
  - Ability to create and maintain documentation for equipment configurations
  - Exceptional communication skills for training end users and reporting on service metrics
  
  How to Stand Out (Preferred Qualifications):
  - Previous experience working with Xerox equipment or services
  - Familiarity with RFID technology and XWS use
  - Experience in providing end-user training on equipment and services
  - Knowledge of predictive AI in service management
  - Certification in relevant technical support or IT management areas
  
  #TechnologySolutions #DocumentManagement #CareerGrowth #Xerox #TechnicalSupport
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

  For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce.

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