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Domestic Scheduling Coordinator


Pay21.00 - 23.00 / hour
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: 3231138
      Job Type

      Full-time

      Description

      The Domestic Scheduling Coordinator coordinates the deposition scheduling process for clients taking depositions in the U.S. and Canada. This customer-service position revolves around providing impeccable customer service from the initial request through delivery and requires poise and professionalism in handling last-minute needs. Great attention to detail, great problem-solving skills, and a positive, "can-do" attitude are essential.

      DOMESTIC SCHEDULING COORDINATOR ESSENTIAL FUNCTIONS:
      • Promptly responds to client questions and service requests via email and/or phone.
      • Monitors Scheduling email folder throughout shift.
      • Reserves conference rooms and meeting locations for clients.
      • Works with the Calendar department to assign resources for legal proceedings.
      • Enters data into legal support software (Reporter Base) with high accuracy.
      • Sends confirmations to clients and resources via email.
      • Communicates clearly to ensure the correct services requested by clients are set up.
      • Pays close attention to job details and performs quality control checks on the work of team members.
      • Communicates important job details to other departments, and within the Scheduling department, as needed.
      • Facilitates electronic exhibit sharing for clients and resources on remote/virtual depositions.


      DOMESTIC SCHEDULING COORDINATOR LOCATION:

      Fully Remote

      DOMESTIC SCHEDULING COORDINATOR AVAILABLE SHIFTS:

      10:00am - 6:00pm EST and 2:00pm - 10:00pm EST

      DOMESTIC SCHEDULING COORDINATOR COMPENSATION:

      $21.00 - $23.00 per hour

      BENEFITS:
      • Medical
      • Dental
      • Vision
      • Voluntary Term Life Insurance
      • Voluntary Whole Life Insurance
      • Voluntary Long Term Disability
      • PTO
      • Paid Holidays
      • 401(k)
      • Employee Assistance Program (EAP)


      Requirements

      • 4 year college degree preferred and a minimum of 2 years in a customer service and/or legal environment.
      • Must have excellent written and verbal communication skills, be computer savvy, and comfortable working with various software programs including Microsoft office and Adobe products.
      • Strong attention to detail required.
      • Must have a team-spirited, positive personality.
      • Must be able to work in a professional and confidential environment.


      EOE M/F/D/V

      Salary Description

      $21.00 - $23.00 per hour
  • About the company

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