Job description

Job responsibilities

This is a sessional position, with shift availability managed via an online rota system. Flexibility is important, as shift patterns may vary depending on service needs.

Safely drive and operate the Community Health Bus to scheduled locations.

Recharge the electric vehicle as needed to ensure it remains operational.

Clean the vehicle at the start and end of each shift, ensuring clinic rooms are ready for the next shift.

Ensure the bus is set up and ready for the start of clinics.

Support the setup of basic IT equipment (e.g. laptops, printer, Wi-Fi) and report any issues to relevant teams promptly.

Perform basic vehicle checks and report any maintenance issues.

Liaise with healthcare staff to support smooth service delivery.

Act as a Marshal on-site, managing patient flow, providing directions, and assisting with queuing and safety outside the bus.

Provide a friendly and professional presence when engaging with staff, patients, and the public.

Adhere to health and safety protocols related to vehicle operation, site setup, and public engagement.

Ensure mandatory training including CPR, Safeguarding adults and children, GDPR (IG) and sexual harassment is completed and renewed annually in line with company policy.

Confidentiality

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Alliance may only be divulged to authorized persons in accordance with the Alliances policies and procedures relating to confidentiality, and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Alliances Health & Safety Policy to include:

Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks.

Ensuring that all accidents or dangerous accidents are reported and investigated and follow up action taken where necessary.

Equality and Diversity

The post-holder will support the quality, diversity and rights of patients, carers and colleagues to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.

Quality

The post-holder will strive to maintain quality within the Alliance, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhanced the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources.

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

Job responsibilities

This is a sessional position, with shift availability managed via an online rota system. Flexibility is important, as shift patterns may vary depending on service needs.

Safely drive and operate the Community Health Bus to scheduled locations.

Recharge the electric vehicle as needed to ensure it remains operational.

Clean the vehicle at the start and end of each shift, ensuring clinic rooms are ready for the next shift.

Ensure the bus is set up and ready for the start of clinics.

Support the setup of basic IT equipment (e.g. laptops, printer, Wi-Fi) and report any issues to relevant teams promptly.

Perform basic vehicle checks and report any maintenance issues.

Liaise with healthcare staff to support smooth service delivery.

Act as a Marshal on-site, managing patient flow, providing directions, and assisting with queuing and safety outside the bus.

Provide a friendly and professional presence when engaging with staff, patients, and the public.

Adhere to health and safety protocols related to vehicle operation, site setup, and public engagement.

Ensure mandatory training including CPR, Safeguarding adults and children, GDPR (IG) and sexual harassment is completed and renewed annually in line with company policy.

Confidentiality

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Alliance may only be divulged to authorized persons in accordance with the Alliances policies and procedures relating to confidentiality, and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Alliances Health & Safety Policy to include:

Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks.

Ensuring that all accidents or dangerous accidents are reported and investigated and follow up action taken where necessary.

Equality and Diversity

The post-holder will support the quality, diversity and rights of patients, carers and colleagues to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.

Quality

The post-holder will strive to maintain quality within the Alliance, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhanced the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources.

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Experience and Knowledge

Essential

• Basic understanding of community health and wellbeing issues
• Awareness of health and safety practices in a mobile or public-facing environment
• Basic IT skills (e.g. connecting laptop/printers to Wi-Fi as part of the health bus setup for clinics)

Desirable

• Previous experience in a health outreach, mobile unit, or similar setting

Other

Essential

• Standard DBS check
• Right to Work: Must have the legal right to work in the UK.

Motivation and Skills

Essential

• Ability to confidently and safely drive and park a large vehicle
• Excellent interpersonal and communication skills
• Able to work flexible hours

Qualifications

Essential

• Driving Qualifications: Full, clean UK driving licence
• Evidence of the following mandatory training or willingness to complete annually.
• CPR Classroom based
• Safeguarding adults and Children
• GDPR (IG)
• Sexual Harassment

Experience and Knowledge

Essential

• Basic understanding of community health and wellbeing issues
• Awareness of health and safety practices in a mobile or public-facing environment
• Basic IT skills (e.g. connecting laptop/printers to Wi-Fi as part of the health bus setup for clinics)

Desirable

• Previous experience in a health outreach, mobile unit, or similar setting

Other

Essential

• Standard DBS check
• Right to Work: Must have the legal right to work in the UK.

Motivation and Skills

Essential

• Ability to confidently and safely drive and park a large vehicle
• Excellent interpersonal and communication skills
• Able to work flexible hours

Qualifications

Essential

• Driving Qualifications: Full, clean UK driving licence
• Evidence of the following mandatory training or willingness to complete annually.
• CPR Classroom based
• Safeguarding adults and Children
• GDPR (IG)
• Sexual Harassment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sunderland GP Alliance

Address

North East BIC

Wearfield

Sunderland

Tyne and Wear

SR5 2TA

Employer's website

https://www.sunderlandgpalliance.co.uk/ (Opens in a new tab)