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DUTY AGENT/CASE AGENT ASSISTANT

5 days ago

Pay$26.44 / hour
LocationPhoenix/Arizona
Employment typePart-Time

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  • Job Description

      Req#: 533372
      Employer Industry: Legal Services

      Why consider this job opportunity:
      - Salary of $26.44 per hour
      - Comprehensive benefits package including health and dental insurance, retirement plan, and paid parental leave
      - Opportunity for remote work up to two days a week based on department needs
      - Support for student loan assistance and other optional employee benefits
      - Chance to work in a professional environment with a focus on public service

      What to Expect (Job Responsibilities):
      - Receive, evaluate, and document all incoming complaints as the first point of contact
      - Conduct interviews and research the nature and scope of allegations
      - Prepare detailed reports to document all aspects of complaints
      - Present complaints and summary reports to supervisors and the Case Review Committee
      - Provide support to other employees and perform administrative tasks as needed

      What is Required (Qualifications):
      - Must have knowledge of Arizona criminal and civil statutes and the roles of various organizations
      - Skills in effective communication and conducting interviews
      - Ability to find, collect, preserve, and evaluate information related to alleged violations
      - Previous law enforcement experience and knowledge of the criminal justice system is preferred
      - Valid Arizona Driver's License and consent to driving record checks

      How to Stand Out (Preferred Qualifications):
      - Previous experience in law enforcement or as an AZPOST certified officer
      - Strong computer proficiency and organizational skills

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  • About the company

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