• Job Description

  Req#: 499684

  Position Title: DV Receptionist Administrative Assistant
  Department: Domestic Violence
  Reports To: Domestic Violence Program Director
  Status: Regular Part Time Non Exempt 25 hours per week

  
  

  SUMMARY

  The Front Desk Receptionist supports the DV Program Director and provides clerical and administrative support in several areas relating to the Domestic Violence Program, answering telephones, assisting in reception, office management and other clerical duties or special projects.

  
  

  ABOUT REWA

  ReWA promotes inclusion, independence, personal leadership, and strong communities by providing refugee and immigrant women and their families with culturally and linguistically appropriate services. ReWA advocates for social justice, public policy changes and equal access to services while respecting cultural values and the right to self-determination.

  Our program participants come from more than 70 countries across the globe, including Africa, Southeast Asia and the Middle East. ReWA provides 10 wrap-around social services to every member of a refugee or immigrant woman's family. These services, delivered in more than 50 languages and dialects, are designed to make a long-lasting impact

  RESPONSBILITIES

  Telephone, Mail and Reception

  • Answer, direct telephone calls and take messages.
  • Retrieve messages from general mailbox and transfer messages to appropriate mailboxes.
  • Greet, provide information and referrals to clients and visitors, ensuring the smooth operation of the reception areas as well as office equipment and the processing and distribution of mail and faxes.

  Office Maintenance

  • Order and maintain an inventory of office supplies.
  • Ensure proper functioning of all office equipment.
  • Order postage for postage meter.
  • Organize and maintain agency and community brochures and resources.

  Program Administration

  • Sort, record and file written material in alphabetical or subject order and maintain filing system. Assure accessibility of information.
  • Organize and maintain all general office and client files.
  • Gather, write and prepare information and packets.
  • Compile and summarize advocates daily clients services and activities for the DV Program monthly report.
  • Input counseling hours and case management on mental health reporting for monthly report on a monthly basis.
  • Compile reports for outreach grants for Access to Advocacy services.
  • Compile and summarize advocates daily clients services and activities for the DV Program monthly report.
  • Make photocopies, type letters and documents as assigned.
  • Work on reports and data entry as assigned by DV Program Director.

  Teams, Meeting and Trainings

  • Attend agency staff meetings.
  • Take and transcribe minutes at DV staff meetings.
  • Participate in special project duties and errands as assigned by the Program Director.
  • Assist with setting up materials and refreshments for site visits and meetings.

  MINIMUM QUALIFICATIONS

  • Two years of related work experience and a college-level education or an equivalent combination of experience and education.
  • Work experience in social service setting.
  • Excellent computer skills (proficiency in Microsoft products such as Word, Excel, Access and Outlook).
  • Strong oral and written communication skills.
  • Excellent professional English usage, vocabulary and spelling.
  • Ability to work effectively in a multi-ethnic environment with sensitivity to and respect for diverse cultures.
  • Excellent organizational skills and ability to multi-task.
  • Commitment to teamwork and collaboration.
  • Work record of dependable, regular and predictable attendance.
  • Ability to work flexible hours.
  • Previous experience working with confidential information.

  BENEFITS: Medical, Dental, Vision, LTD, Life insurance, vacation, sick leave, paid holidays, 403(b) plan, Student Loan Forgiveness

  ReWA is committed to a diverse candidate pool, values and inclusive workforce and workplace environment and wishes to minimize or eliminate the impact of implicit bias during the search and hiring process. Women, minorities, and other underrepresented groups are especially encouraged to apply.

  BACKGROUND CHECKS:

  ReWA is committed to providing a safe and secure staff and client environment. Employment at ReWA is contingent upon a successful background check on each new employee. Candidates to whom an offer of employment is made will be required to sign a Release of Information Form authorizing ReWA to conduct a thorough background check

  Closing Date: Open Until Filled

  EQUAL OPPORTUNITY EMPLOYER

  ReWA is committed to the principle of equal employment opportunity for all qualified individuals. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, family or parental status of any other status protected by the laws or regulations in the locations where we operate.

• About the company

  Refugee Women's Alliance ReWA offers English classes, help finding job, domestic violence support, naturalization and immigration legal services, counseling in Arabic, Farsi, Amharic, Somali and other languages.

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