Concentrix - CA
Dynamics 365 Customer Engagement (M/W/D)
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Job Description
- Req#: R1702184
Proven track record in Dynamics 365 and CE, architecture, or similar roles.
Extensive experience in the technical and functional aspects of Dynamics CE
Demonstrated expertise in implementations and the management of ERP software, including integration with third-party systems.
Ability to create and maintain comprehensive system documentation and ERP process instructions.
Strong teamwork skills, with the ability to collaborate effectively in a cross-functional team environment.
Excellent communication skills, capable of articulating technical concepts to non-technical stakeholders and fostering productive collaboration.
Experience with Customer Engagement Extensibility.
Strong analytical and problem-solving skills, with the ability to address complex technical challenges and propose effective solutions.
Experience in system integration and interfacing with third-party systems.
Understanding of ERP system architecture and best practices.
Experience in delivering technical or functional training and knowledge transfer sessions.
Experience in Dynamics Customer Engagement
Background experience in Dynamics 365customer service and sales functionality, customizations, and administration.
Knowledge of system integration and interfacing techniques.
Starter Kit configuration. In-depth knowledge of Dynamics 365 Customer Engagement architecture and customization development will be required
Understanding of ERP system administration and best practices.
Experience with version control systems and development tools (e.g., Azure DevOps, GitHub).
Proficiency in documenting technical designs and system configurations.
Dynamics 365 Customer Engagement Online
Knowledge in Dynamics 365 modules, Customer service, Omnichannel, Sales and Field Service etc.
Understanding of cloud technologies and their implications for ERP systems.
Job Title:
Dynamics 365 Customer Engagement (M/W/D)Job Description
We are seeking a seasoned Dynamics 365 Customer Engagement professional with strong technical acumen and functional expertise in Dynamics CE.
Qualifications:
Required Skill Set:
Technical Skills:
Location:
AUT Work-at-HomeLanguage Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Potential Use of Artificial Intelligence (AI) in Hiring
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
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