Amway
e-Commerce Experience Operations Lead
This job is now closed
Job Description
- Req#: 41355
- Work with upline in :
- developing digital Platform & solution operation plan that can improve digitalized experience, which in turn allows ABOs to conduct business more effectively and APCs to consume products more conveniently
- implementing ecommerce and digital engagement activities to generate leads, drive traffic, conversions and maximize revenue and ABO productivity via internal and external platforms and media
- manage, monitor and plan to upgrade the digitalized Platforms & solutions
- respond to and troubleshoot all issues related to Platforms & solutions
- driving the digital Platforms & solutions performance analysis and enhancement
- ensuring that the Platforms & solutions are protected by enabling the appropriate security measures
- Lead in reviewing and identifying various pain points that could possibly exist in applications and work with Local and/or Global teams to deliver and/or provide solutions
- Lead in conducting content audits to eliminate redundant and/or duplicate information.
- Support initiatives to explore new digital commerce opportunities such as Social Selling and digital trendy solutions and develop to deploy into the markets
- Improve the User Experience regularly
- Collaborate with all staff and management to ensure that the applications aligns with brand strategy and meets the organization’s standards.
- Understand the industry and competitive environment
- Provide business, insights and trend analysis to improve overall eCommerce performance
- Capable to produce regular reporting and monitoring dashboards, and respond to ad-hoc data needs
- Support project managers, product and category teams to work on various initiatives and make decisions based on data
Key Responsibilities:
- Work with upline in :
About the company
Amway is an American multi-level marketing company that sells health, beauty, and home care products.
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