UnitedHealth Group
EAP Supervisor - Optum Remote
This job is now closed
Job Description
- Req#: 2211258
Employer Industry: Healthcare Services
Why Consider this Job Opportunity:
- Salary up to $137,800 annually
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere within the U.S.
- Comprehensive benefits package, incentive and recognition programs
- Equity stock purchase and 401k contribution
- Chance to make a positive impact on health outcomes and health equity on a global scale
What to Expect (Job Responsibilities):
- Supervise the daily operations of EAP staff at a 24/7 operation
- Coach and train current staff, deliver information to EAP team regarding new client groups, new and changed procedures, policies, etc.
- Participate in the Quality Assurance Program; audit one call per staff monthly, more as needed; review and audit all high-risk cases
- Conduct staff meetings, supervisor team meetings, and clinical case consultations meetings
- Handle escalated calls when necessary
What is Required (Qualifications):
- Current unrestricted clinical license in the state of employment to supervise EAP Specialists and EAP Counselors Specialty Help Center Specialists
- 5+ years post-graduate clinical or social services experience
- Experience in an EAPs/WLS/RRC role - OR - Supervisor/leadership experience
- Proven strength and experience in data analysis, planning, organization, accuracy, problem solving, prioritization, and rapid execution of multiple tasks
- Competency in using multiple PC applications including Word, Excel, case management software, Internet applications
How to Stand Out (Preferred Qualifications):
- Licensure to supervise WorkLife Specialists (WLS) or Resource and Referral Consultants (RRC)
- 0-2 years of experience as an Rx Technician or Customer Service Representative in a healthcare-related service
#HealthcareServices #CareerOpportunity #CompetitivePay #RemoteWork #HealthEquity
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
UnitedHealth Group Incorporated is an American multinational managed healthcare and insurance company based in Minnetonka, Minnesota.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.