Bob's Discount Furniture

eCommerce Product Manager


PayCompetitive
LocationManhattan/New York
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-23991

      Job Summary

      The eCommerce Product Manager will be responsible for delivering excellent digital customer experiences on mybobs.com and related digital products through the product delivery cycle – planning, execution, and measurement—in support of the company’s growth objectives and site features roadmap. Reporting to the Director of eCommerce Product Management, you will play a critical role in the success of our fast-growing $200+ million eCommerce channel and in increasing eCommerce share of $200 billion overall company sales. You will work to plan, deliver, and measure results in support of the ecommerce roadmap, working directly with stakeholders across IT and business teams. You will manage the backlog, prioritizing the right enhancements and fixes, both directly and by working through others to achieve desired outcomes.

      Who We Are

      At Bob’s, we have fun, we love what we do, and it shows in our expansive growth! Bob’s Discount Furniture is more than just a furniture store. We are one of the fastest growing omni-channel furniture retailers in the country with 165 stores in 24 states.

      How We Will Support You

      At Bob’s we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun team-oriented work environment and great benefits! Let us tell you more.

      Benefits & Perks- We’ve got you covered! We believe in supporting our employees and their families in the best ways possible is a top priority. We focus on three core wellness pillars: Emotional, Physical and Financial. Below are just some of the benefits that we offer:

      • Feeling under the weather, we’ve got you covered! We offer Nationally provided Medical, Dental and Vision Insurance

      • Paid Vacation, Personal Days, Sick Days, Holidays, work anniversary and your Birthday! After all, your birthday should be a holiday

      • 401(k) Profit Sharing Plan with a Generous Company match!

      • Pet Insurance to help keep your furry friends happy and healthy

      • Life insurance – Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!

      • Financial Planning, Voluntary Legal Benefits and Wellness Plans

      • We already offer value priced furniture, but on top of that we offer a Generous Employee Discount starting on your 1st day!

      • Additional Employee Discounts through the “Hays Perks discount program” offering hundreds of online discounts from your favorite merchants.

      • And so much more!

      Culture and Core Values- At Bob's we have a set of core values that shape the decisions we make every day and help define our company culture. These values comprise what we call "The Bob's Way." Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability and Fun.

      Learn and Grow- We believe in developing our team members and helping them grow both personally and professionally! We promote Professional Development: In-person, virtually and offer an infinite library of on-demand classes in Workday Learning. We also offer Tuition Reimbursement as well as the BDF Education Foundation Scholarship Program open to employees and their dependents. Want to grow at Bob’s professionally? We look to promote from within our organization by having robust succession planning in place to ensure that our team members have the opportunity to advance their careers.

      Responsibilities

      • Support long term eCommerce and omnichannel product strategies and roadmaps as defined by the Director of Ecommerce Product Management in support of eCommerce growth

      • Working in close partnership with cross-functional partners/stakeholders, lead eCommerce enhancements and new feature/capability buildout from conception to completion

      • Help assess and identify product opportunities to determine which are worth pursuing. Provide inputs and support to business cases as needed to justify investments.

      • Guided by customer research, analytics, and best practices, determine the right features for a product to ensure its effectiveness within the market.

      • Oversee product backlog management and prioritization in alignment with product strategy and roadmap

      • Prepare product business requirements, user stories and use case documents with prioritized features and corresponding justification

      • Work with external 3rd parties to plan and implement projects and deliver new opportunities

      • Use customer feedback, UX inputs and site analytics to identify customer and/or conversion pain points and guide enhancements

      • Be an expert with respect to the competition, tracking industry trends and the competitive landscape

      • Work closely with internal partners from IT, eCommerce, Creative, Merchandising, Analytics, etc. to articulate the backlog as prioritized, measurable user stories and defects

      • Define and help execute A/B tests and experiments to improve customer interactions, user experience and engagement

      • Ability to quickly understand our users and customers and the data about how they engage on our site to inform roadmap items

      Required Qualifications

      • 3-5 years experience as a Product Manager

      • Bachelor’s degree

      • Demonstrated experience launching excellent digital products and managing a product backlog

      • Understanding of the techniques and methods of product discovery and product delivery

      • Excellent written and verbal communication skills

      • Proven ability to influence cross-functional teams without formal authority

      • Experience with eCommerce platforms and applications including analytics

      • Proficient in other relevant software applications

      • Technical aptitude to connect business goals and requirements to solutions

      • Strong collaboration and analytics skills

      • Agile mindset, adjusting quickly to shifting priorities, multiple demands and rapid change

      Preferred Qualifications

      • Experience in the retail industry

      • Experience with SAP Commerce Cloud, Jira and Google Analytics

      Physical Requirements

      n/a

      Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

      95,000


      It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

      If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact _hrsupport@mybobs.com . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

  • About the company

      Bob's Discount Furniture is an American furniture store chain headquartered in Manchester, Connecticut. Was founded in 1991 with its first store in Newington, Connecticut and is ranked 12th in sales among United States furniture stores according to Furniture Today's list of Top 100 Furniture Stores.