• Job Description

  Req#: JC-390469
  This position is located at the Sacramento DMV Headquarters.
  
  Your role is pivotal in ensuring the seamless operation and advancement of the System and Software Engineering and Client Services within the organization. Your responsibilities encompass a wide array of tasks, ranging from System Administration and Software Integration to Development and Application Support. Your leadership is essential in steering the technical team towards the effective and uninterrupted maintenance of the Department's vital 24x7 infrastructure. In this impactful role, you will provide pivotal managerial and leadership support, shaping the trajectory of DMV's technological landscape. Your expertise will extend to managing DMV Enterprise Applications, Software-as-a-Service (SaaS) applications, and Cloud-based technologies. Additionally, you will act as technical project manager over IT initiatives, including new application deployments and integration with existing DMV systems and guide a proficient team of technology professionals, overseeing application management and maintenance services within our active and multifaceted IT organization. You'll be at the forefront of DMV's Information Systems Division, orchestrating support, maintenance, and deployment of critical systems. Your multifaceted responsibilities echo the resonance of DMV's mission, while your commitment to excellence propels us towards technological distinction.
  
  If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation. Below is the link of an approved agencies.
  • Foreign Transcript Evaluation (CL-635) (ca.gov)
  
  All eligible applicants may apply. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply.
  
  The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Moving and relocation expenses will not be reimbursed for this position.
  
  To be considered for this job vacancy, applicants must indicate the Job Control/Code (JC) number and position number(s) in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date. Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process.
  
  You will find additional information about the job in the Duty Statement .
  
  Working Conditions
  
  DMV operates 24 hours a day, 7 days a week. This position has core work hours from 8:00 a.m. to 5:00 p.m. Weekends, long and/or irregular hours, after-hours work, holiday work, and overnight travel may be required. This position is required to carry a DMV issued cell phone and required to be reachable outside of normal business hours.
  
  Telework available. Telework requires California residency.
  
  This position may be required to occasionally report to the designated office location in DMV headquarters at 2415 First Avenue, Sacramento, California, 95818 . Travel expenses related to reporting to designated office is employee's own responsibility and is not eligible for reimbursement.
  
  Minimum Requirements You will find the Minimum Requirements in the Class Specification.
  • INFORMATION TECHNOLOGY MANAGER I
  Additional Documents
  • Job Application Package Checklist
  • Duty Statement
  
  Position Details Job Code #:
  JC-390469
  
  Position #(s):
  525-704-1405-005
  
  Working Title:
  eCOTS & Environment Administration Manager - Telework
  
  Classification:
  INFORMATION TECHNOLOGY MANAGER I $8,591.00 - $11,512.00
  
  # of Positions:
  1
  
  Work Location:
  Sacramento County
  
  Job Type:
  Permanent, Full Time
  
  Work Shift:
  8:00 a.m. to 5:00 p.m.
  
  Work Week:
  Monday through Friday
  
  Department Information
  The Department of Motor Vehicles (DMV) is a recognized leader in public service and has existed for over 100 years. The DMV is responsible for registering approximately 36 million vehicles in California, and serving 30 million driver license and identification card holders, collecting over $11 billion in annual revenue. The DMV also maintains and oversees many other functions. The DMV provides quality licensing and motor vehicle-related services in its field offices located throughout California and online at www.dmv.ca.gov
  
  Special Requirements
  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
  
  Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
  
  Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age. Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission.
  
  Possession of the Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting the Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position. Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board.
  
  Application Instructions
  Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
  Final Filing Date: 9/13/2023
  Who May Apply
  Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
  
  Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
  
  How To Apply
  Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
  
  Address for Mailing Application Packages
  
  You may submit your application and any applicable or required documents to:
  
  Department of Motor Vehicles
  Attn: JC-390469
  DMV - ASD - HRB - Selection & Certification Unit
  2415 First Avenue, MS E678
  Sacramento , CA 95818
  
  Address for Drop-Off Application Packages
  
  You may drop off your application and any applicable or required documents at:
  
  Department of Motor Vehicles
  JC-390469
  DMV - ASD - HRB - Selection & Certification Unit
  2415 First Avenue, MS E678
  Sacramento , CA 95818
  Place in the 'Selection & Certification Unit Drop Box' located at the 1st Floor Lobby.
  09:00 AM - 04:00 PM
  
  Required Application Package Documents
  
  The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Other - A written response to the item(s) listed in the Written Response section below, no more than 3 pages in length with no less than Arial 12-point font and 1-inch margins, submitted as a separate document.
  Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
  
  Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Interpersonal and Analytical Aptitude: Your profile should reflect exceptional interpersonal skills, bolstered by analytical and problem-solving prowess that drives operational excellence.
  • Effective Communication: Your adeptness in verbal and written communication will empower you to concisely articulate complex technical matters and resolutions to diverse audiences.
  • Rapid Issue Resolution: Your capacity to swiftly address production issues underscores your commitment to ensuring seamless operations.
  • Stakeholder Management: Proficiency in communicating technical aspects and reporting resolutions to upper management underscores your transparency and collaborative approach.
  • Adaptability: Thriving in a dynamic environment, you'll foster cooperative relationships with customers and colleagues, upholding a cohesive work environment.
  • Adherence to Best Practices: Upholding DMV's security protocols, policies, and procedures is intrinsic to your approach, safeguarding data integrity and operational excellence.
  • Demonstrate expertise across ActiveDirectory, AWS and Azure, DocuSign,Salesforce, ServiceNow, SimpliGov,VMware, Linux and Windows Servers, Backup and Recovery Processes, IT Project Management, IBM Technology, SharePoint Online, UiPath, Qmatic, and Other Cloud Technologies
  
  Benefits
  The Department of Motor Vehicles and the State of California offer many benefits to its employees. These include health, vision, and dental benefits; retirement plans (CalPERS); savings plans (401K and 457b); leave benefits; insurance (such as group legal insurance and group long term disability insurance); and employee assistance program. Benefits may be based on the job classification, bargaining unit, tenure, time base, and length of appointment. Click on each web link below for more information.
  
  
  • Benefits summary - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx
  • Benefits afforded by membership in the California Public Employees Retirement System - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx (click on "CalPERS")
  • Benefits and protections provided to public employees by the State Civil Service - https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx
  • Job descriptions and pay scales - https://www.calhr.ca.gov/employees/Pages/salary-and-benefits.aspx
  
  Contact Information
  The Hiring Unit Contact is available to answer questions regarding the position or application process.
  Hiring Unit Contact:
  Joel Marsh
  (916) 707-9448
  
  Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
  EEO Contact:
  Office of Civil Rights and Resolution
  (916) 657-7553
  
  California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
  
  Job Application Package Checklist
  
  Contrary to the "How To Apply" and "Alternate Application Process" sections of this job posting, the Job Application Package Checklist is not required. However, applicants must submit all Required Application Documents identified under the "Application Instructions" section by the final filing date.
  
  Written Response
  
  Please provide an example of a complex IT project you managed that involved the integration of Commercial Off-The-Shelf software (COTS) within a multi-cloud environment?
  Please detail your role in overseeing procurement, integration, support, and how you specifically ensured the project's alignment with regulatory compliance and organizational objectives.
  Please describe your experience in leading, supervising, or managing technical staff members.
  
  
  Equal Opportunity Employer
  The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
  
  It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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