Employer Industry: Victim Services

Why consider this job opportunity:
- Salary up to $98,153.00
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the U.S.
- Supportive and collaborative work environment
- Chance to make a positive impact on the lives of older Americans affected by fraud

What to Expect (Job Responsibilities):
- Provide expertise and staff support for a nationwide hotline serving elder fraud victims
- Deliver excellent customer service to all callers and meet service metrics for the project
- Manage complete case management for individuals reporting fraud cases
- Maintain accurate records and resource lists, ensuring compliance with state and federal requirements
- Collaborate with various teams to develop communications plans and public awareness campaigns

What is Required (Qualifications):
- Bachelor's degree in a Human Service subject matter area
- At least 3 years of experience working with older adults experiencing victimization, elder abuse, or fraud
- Minimum of 2 years of experience delivering training and technical assistance to victim service programs
- Ability to obtain a Public Trust security clearance prior to the start date
- Strong technical writing skills and ability to handle sensitive information

How to Stand Out (Preferred Qualifications):
- Master's Degree in a Human Service subject area
- Experience working in systems that serve older victims of crime
- Understanding and experience with national-level efforts related to elder fraud
- Experience analyzing both quantitative and qualitative data
- Demonstrated ability to work effectively in a client-service-oriented environment

#VictimServices #ElderFraud #RemoteWork #CareerOpportunity #CustomerService

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