Employer Industry: Mobility Solutions

Why consider this job opportunity:
- Opportunity for career advancement and growth within a Great Place to Work® certified company
- Dynamic role involving travel and hands-on instruction
- Supportive and collaborative work environment
- Chance to make a positive impact on customer service and technical support
- Engage with innovative mobility solutions that empower independence

What to Expect (Job Responsibilities):
- Conduct training sessions in-person, virtually, or on-site at dealer locations
- Provide phone and email support for installation, service, and product inquiries
- Lead facility and field training for homelift and elevator products
- Create sales orders and process return material authorizations for repair parts
- Assist in the development and review of technical documents and training materials

What is Required (Qualifications):
- 1-2 years in a customer-facing role, ideally with technical products
- Associate degree or trade certification in a technical field, or 4+ years of relevant experience
- Strong written and verbal communication skills
- Proficiency with digital tools including webinars, video, and interactive learning
- Valid driver's license and willingness to travel as needed

How to Stand Out (Preferred Qualifications):
- Strong understanding of homelifts, vertical platform lifts, or elevator systems
- Working knowledge of electrical and mechanical systems
- Ability to read and interpret schematics
- Confident and comfortable speaking to small groups
- Well-organized and able to manage travel and prioritize multiple issues

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