• Job Description

  Req#: 25024210

  Job Description:

  At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

  Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

  Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

  At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

  
  Job Description:

  This job is responsible for developing and managing client-centric strategies from simple to complex to deliver financial solutions to meet our Financial Center and Expansion Markets’ clients current and emerging financial needs with the goal of driving significant, incremental client engagement and deposit growth. The role will focus on the creation and execution of strategic employee client plans through strong collaboration with partners. This role collaborates with Market Leaders, Market HR, Consumer/Financial Center Channel, Specialist(s), and Consumer Academy to deliver on the Employee Financial Services (EFS) framework and strategy. The EFS strategic framework supports the financial wellness of BAC employees to deliver a more unified customer experience via financial education, expert advice and guidance, and access to BAC tools, resources, differentiated offers and services for employees.

  Responsibilities:

  • Identifies and creates comprehensive business and engagement plans to drive positive EFS business results, deepening employee relationships and yielding strong client outcomes

  • Oversees end to end cross functional process, including specialist onboarding, management of market partnerships, integrated communications, event options for execution, and reporting/analysis

  • Provides information on market/division trends leveraging knowledge of market research, client demographics, specialist performance, product penetration and LOB employee product participation

  • Identifies opportunities to enhance engagement strategy to expand reach of specialists to support continued growth and reinforce operational excellence

  • Manages risk through implementing and monitoring effective controls in partnership with key support partners

  • Partners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop initiatives that solve client needs and ensure high adoption rates

  • Possess strong executive presence to deliver presentations at all levels and to effectively interact with a diverse set of stakeholders, quickly identify their needs and develop plans to support them

  Desired Qualifications:

  • Excellent analytical, problem-solving, and ability to formulate solutions

  • Strong ability to create strategic plans via market research and insights

  • Self-motivated with a strong work ethic and intense focus on results

  • Strong interpersonal skills, ability to proactively build trusted relationships and manage via influence

  • Assess and learn partner’s business, priorities, and challenges followed by execution

  • Excellent organizational and project management skills demonstrating effective time management skills and the ability to organize, prioritize in a matrix environment

  • Has the ability to learn and adapt to current information, technology platforms, handle ambiguity and adapt to changing circumstances

  • Communicates strategic business plans and tactical goals to team/partners

  • Displays passion, commitment, and drive to deliver an experience that improves the financial lives of employees

  • Proficiency in computer skills and professional programs (for example, Microsoft Office)

  Desired Qualifications:

  • Knowledge of Consumer Banking products, programs, and services

  • Minimum 3 years of experience in strategy, relationship management, client care or business support roles

  • Knowledge of the Financial Center Channel and/or Operational Excellence

  • Degree or designation (i.e., BA, MBA, MS, CFA)

  Skills:

  • Business Acumen

  • Continuous Improvement

  • Project Management

  • Risk Management

  • Strategic Thinking

  • Critical Thinking

  • Planning

  • Process Design

  • Process Simplification

  • Strategy Planning and Development

  • Influence

  • Oral Communications

  • Policies, Procedures, and Guidelines Management

  • Problem Solving

  • Written Communications

  Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

  Pay Transparency details

  US - CA - Los Angeles - 333 S HOPE ST - BANK OF AMERICA PLAZA (CA9193), US - CA - Newport Beach - 520 Newport Center Dr - Newport Beach 520 Ncd (CA6814), US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

  Pay and benefits information

  Pay range

  $80,100.00 - $115,600.00 annualized salary, offers to be determined based on experience, education and skill set.

  Discretionary incentive eligible

  This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

  Benefits

  This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

• About the company

  Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

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