• Job Description

  Req#: 69346
  Employer Industry: Human Resources Consulting
  
  Why consider this job opportunity:
  - Salary up to £34,000.00 depending on experience
  - Opportunity for career advancement and growth within the organization
  - Flexible work arrangements, including work from home options
  - Supportive and collaborative work environment
  - Chance to make a positive impact on employee relations and workplace culture
  
  What to Expect (Job Responsibilities):
  - Serve as the primary point of contact for managers regarding complex employee relations cases
  - Provide professional and credible advice on employee relations matters that may pose business risks
  - Support and manage Employment Tribunal claims, including drafting responses and preparing legal arguments
  - Collaborate with HRBP colleagues to effectively execute business strategies and support HR initiatives
  - Maintain up-to-date knowledge of employment law and best practices in employee relations
  
  What is Required (Qualifications):
  - Formal qualification in a HR-related area or equivalent employee relations experience
  - Minimum of 2 years of recent HR employee relations specialist experience in a contact center environment, or 3 years in another high-paced industry
  - Up-to-date knowledge of employment law
  - Proficiency in Microsoft Office tools
  - Exceptional communication and analytical skills
  
  How to Stand Out (Preferred Qualifications):
  - Membership of CIPD or similar professional association
  - Prior mediation training or certification as a mediator
  - Experience in managing complex employee relations cases
  
  #HumanResources #EmployeeRelations #CareerOpportunity #FlexibleWork #HRConsulting
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

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