Tata Consultancy Services
End user computing support Executive
This job is now closed
Job Description
- Req#: 362748
Must Have Technical/Functional Skills• Hardware and Software Troubleshooting laptop, desktop• Customer Service• Communication SkillsRoles & Responsibilities• Face to face technical support for laptop desktop• Deployment of Desktop/Laptop/phones• Diagnosing and resolving technical issues, including hardware, software, and network problems.• Install, configure, and maintain computer systems, peripherals, and software.• Provide technical assistance and training to end-users, answering questions and resolving problems.• Perform regular maintenance and updates on client systems and software.• Maintain detailed records of service visits, issues resolved, and procedures.• Collaborate with other team members, including Service Desk, Network teams, and third-party vendors.• Provide support for Audio/Visual equipment in meeting rooms
Salary Range: $50,000 -$65,000 a Year
TCS Employee Benefits Summary:Discretionary Annual Incentive.Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.Family Support: Maternal & Parental Leaves.Insurance Options: Auto & Home Insurance, Identity Theft Protection.Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.Time Off: Vacation, Time Off, Sick Leave & Holidays.Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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About the company
Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.
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